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Excellent 8.9
Based on 243 reviews

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Excellent



based on 243 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.6
  • Food/Dining 7.9
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BIPLAB P. from Ukraine
Business travelers
Stayed 3 nights in December 2015
excellent hotel for business
location,standard n comfort
It was a nice
Reviewed December 23, 2015

chun C. from Hong Kong
Couples
Stayed 2 nights in August 2015
good
clean, comford and easily locate
Reviewed August 31, 2015

Sultan A. from Saudi Arabia
Solo travelers
Stayed 6 nights in August 2015
swissotel Berlin trip
location.staff are so friendly.housekeeping
Reviewed August 21, 2015

Adnan K. from India
Couples
Stayed 5 nights in June 2014
Excellent stay
Location, comfort
Reviewed May 20, 2015

Clive P. from Australia
Couples
Stayed 2 nights in May 2015
Berlin Experience
Location, customer service, value for money
Very good
Reviewed May 08, 2015

IAN W. from United Kingdom
Couples
Stayed 3 nights in April 2015
No 5* feel here. quite average
staff were excellent and very helpful. Location nfear zoo/park is good more probably more convenient elsewhere.
Overall the hotel is fine. It's just nothing special. Definitely not 5* feel at all. Rooms are very standard. No Wow factor. Bed was not great, found it a bit uncomfortable as the mattress was worn with definite dips in it where people slept. Not something I've noticed at other decent hotels before. Room had a nice nespresso machine which was a good touch and free wifi. Corridors were a little worn in places. Staff were very good. Super helpful and couldn't be faulted. This hotel has limited facilities. No gym or pool or outside area to use. Bar is small just off the large open plan reception but ok. Had a room overlooking the street as many rooms are in this hotel and could hear traffic noise and fire engine sirens especially every morning. So wasn't particularly quiet. I would rate this as an average 4* hotel, it's ok but would try a different hotel next time I'm in Berlin probably.
Reviewed April 10, 2015

Su P. from Singapore
Couples
Stayed 2 nights in April 2015
Enjoyable Stay better than Adlon
Location, Staff, Value for money
totally enjoyable stay. It is right in the middle of the shopping district. There is a nearbyt direct express bus stop (X9) to Tegel Airport. Service of Staff is excellent. Room and bathroom is very clean. They have complimentary nespresso in room as well!
Reviewed April 05, 2015

Bennur C. from Turkey
Business travelers
Stayed 2 nights in March 2015
Could be better
Perfect location. Professional Staff. Very Clean.
I travel for business to Berlin. I guess the hotel needs a good renovation. For a 5* hotel the breakfast buffet and the fitness center should be much better. The location is perfect. The staff is very professional.
Reviewed March 06, 2015

Bate-Erdene B. from Mongolia
Business travelers
Stayed one night in January 2015
Clean, good staff, great location
Clean, good staff, great location Clean, good staff, great location
Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location
Reviewed January 30, 2015

Liv S. from Denmark
Business travelers
Stayed 4 nights in January 2015
very good hotel
great location, friendly staff, nice room
Reviewed January 25, 2015