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Very good 7.7
Based on 59 reviews

Recent customer comments

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Very good



based on 59 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.0
  • Location 8.9
  • Room Comfort/Standard 7.3
  • Service 7.1
  • Value for Money 7.7
  • Food/Dining 7.1

Walter P.
Australia
July 19, 2013
If it wasn't for the location would not bother
location is the best one good say
Staff have no idea of coustomer service in need of education, hotel access is not easy , don't expect help from staff, room was very hot faced the Sun most of the day, thank God for Air-Con. Need to be fit to move around. Older Persons stay away, staff wont get up of the backsite to help regardless how much u struggle with your luggage, only for younger persons who want to save and stay in Berlin in the centre of attractions.

Michelle L.
Hong Kong
June 10, 2013
Great Location
Value for money, location, breakfast
The location is close to the zoo station. The hotel is in a great location for exploring the city. The room was tidy and the breakfast was included. The worst thing is the stairs. If you come with a big heavy luggaues it's very difficult to climb up the stairs!

Maria S.
Germany
May 10, 2013
Awesome hotel right around the big shopping street
Super clean rooms, great staff, nice breakfast
I can really recommend this hotel. I stayed in a double room by myself. The room was not very big, not desk or anything like that, but it was very cosy and had huge windows. The staff was super nice and helped wherever they can. The Hotel is right around the corner of Kurfürstendamm, where you can shop and find something to eat. But there were cute bars and restaurants right outside the hotel, too. Breakfast at the hotel was very nice. So all in all, I would definitely stay there again.

Kimberley F.
United Kingdom
January 10, 2013
Great location but smelly hotel
The room was big and the breakfast good
We reserved a room for ourselves and for my parents (aged 64&68). I thought about the title of the Hotel when I booked and just thought it meant it was at the top of a building. It was located right at the top of a building with no lift to the entrance of the Hotel. Once in the Hotel reception you had to climb a spiral staircase to get to the floor with the rooms on. My mother has oesteoarthritis and has difficulty climbing stairs at the best of times but this was just unbelievable. The whole Hotel had a funny smell which wasn't very nice. The ladies who were dealing with breakfast were not very friendly. ( I speak fluent German and tried to communicate but they couldn't understand as they were foreign)

Charles E.
Indonesia
November 30, 2012
Terrible access but Good Location
Location and Clean Room
don't bring in too many luggages when you're here, it was gruesome, cause the hotel is situated on the 5th floor, the elevator only goes from 1st floor to the 4th floor, so you have a flight of stairs from the ground to the 1st floor and from the 4th floor to the fifth floor. we were carrying 4 large luggage and the day we left the power was out and we had to walk all the way down the flights of floors, you can imagined the load we had to carry through the flight of floors. not recommended if you want to shop and carry heavy load.

Line C.
Norway
September 29, 2012
Nice room, bad reseptionist, lots of stairs!
location.
The hotel only have an elevator for some of the stairs. The last few stairs are really hard to walk with alot of baggage because it's so narrow and goes around. The receptionist that was there under my stay was terribly bad at service and seemed to really hate his job, but i think it was just bad luck since the other people i talked to there was very nice (washing service, the restaurant and the bartender). The room was a good surprise, i liked it. It had no aircondition but alot of windows (that had a strange way of opening.)

Rose M.
Ireland
September 20, 2012
Awesome location
Price, clean, comfortable and safe.
This hotel was very central and the area was safe. The rooms were clean and comfortable and the price was reasonable.

WU C.
China
September 12, 2012
Hotel with good facility/near to train station
cheap/near to train station
there is good facility, near to train station breakfast is nice, but need to walk staircase not good for visitor carring large baggage

Panitas S.
Thailand
August 19, 2012
Great location, reasonable price
Location, Price, comfortable room
I stayed in this hotel for 2 nights. The room is comfortable,, the location is great. It nears the underground station. The price is reasonable. The breakfast is good.

Caroline G.
Switzerland
July 15, 2012
Great Location
Location
Location in the center of west Berlin. All staff are russian but they can speak english.