Intercontinental in Frankfurt, Germany
Guest Rating: 4.3
Christopher B.
United States of America
Business Traveler
Date of Stay: 19 Jul 2008
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Thank you very much. Convenient to book with Agoda and a cheaper price than through hotels.com or the hotel's own website.
Extortionate telephone charges
Guest Rating: 3.3
Jon C.
United Kingdom
Business Traveler
Date of Stay: 20 Mar 2008
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Two calls to UK, totalling less than 10 minutes were charged at 48 Euros. Noting that the cost to the hotel should have been no more than 2 or 3 Euros, this is simple extortion. Putting the charges in the small print in the room information pack is no excuse, especially when they are structured to increase, per minute, as the call gets longer. We know that using land-line phoines in hotels is always expensive. But a profit of 1000% is ridiculous.
- Hotel Feature Tip : Do not trust the hotel to charge fairly!
Good hotel
Guest Rating: 4.3
Ma G.
China
Couple
Date of Stay: 31 Dec 2007
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