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Leao E.
Business travelers
Portugal,
May 20, 2013
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This hotel is a little bit old but very clean
Good points: 1) Convenient location 2) clean and tidy 3)nice view to the river side
7.3
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Teekayu B.
Business travelers
Thailand,
December 28, 2012
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Good location for sightseeing and walking
9.3
Very cool hotel and very close to the shopping center and Romerberg square
Sightseeing/Attractions Tip:
Romerberg
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Di W.
Business travelers
China,
November 18, 2012
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Clean hotel near the river and main station
Walk distance from train station
6.7
Room was clean and nice. Maybe I was "spoilt" by Asian service standards, I found services were polite yet cold.
I hope the service standards can be improved. After a 13-hour flight to Frankfurt at 8am and another 40 minutes waiting at the lobby for an available room to check in, I was totally exhausted and impatient. (Please take note that I did request for early check-in when I booked the hotel.)However, I still did not expect a reply like "Ma'am, please don't pressurize us." from front desk person when I checked with them again about the available rooms.
I was surprised by the reply and did not know what to say. After another 15 to 20 munite waiting, I finally checked in. I did approach to the same guy and said "Thank you" but I only got a cold "You are welcome".
Since InterContinental is a globally well-known five-star hotel and I really enjoyed my stay at InterContinental in Singapore, I thought the services would be the same around the globe. That was one of the reasons I chose this hotel in Frankfurt. At least, a warm welcome with a sincere smile will make the guests feel like home after a long flight. I did not ask for more, a decent explanation such as "Our staff is cleaning your room now" is definitely much better than "Don't pressurize us".
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Charles E.
Families with young children
Indonesia,
November 13, 2012
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Great Hotel, Not so Good location.
The hotel is very clean as you would expect from a five star
6.7
hotel is very clean and very spacious, the rooms were perfect size, and everything you would expect from a five stars hotel. the staff were not friendly though, they were unwilling to help, kind of snobby, but then again you don't need to ask much from the hotel clerk. wouldn't recommend this hotel just because it is too far from everything, that is everything is not walking distance.
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Chan C.
Solo travelers
Singapore,
October 17, 2012
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Good location but small rooms
Centrally located, near main train station, walking distance to rows of musuems across the bridge
8.3
Comfortable stay with good service from hotel staff. But room is a little small though. Breakfast spread was good and fufilling
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Azin B.
Couples
New Zealand,
September 23, 2012
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Amazing hotel great service and lovely rooms
service, rooms and location
10
Lovely hotel, in a great location by the river.
Our room had a view of the city, and high rise buildings.
All the staff were extremely helpful and the rooms were very nice.
Our favorite hotel on our recent Euro trip.
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Hoi L.
Couples
Hong Kong,
July 17, 2012
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lives up to the name
everything is satisfactory
9.3
it lives up to InterContinental's name, nothing really disappoint us. and we got a great deal at USD130 per night, at this price for InterContinental, i have nothing to complain. Very comfortable stay.
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Kenrdick C.
Couples
Philippines,
June 09, 2012
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Great location, fantastic room
Hotel was really nice spacious and clean
10
Stayed here last june, the hotel was a 10 mim walk to the main station. Hotel was really nice, clean and grand.
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Nyi N.
Couples
Singapore,
April 23, 2012
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Good location and great Hotel
Good location and great Hotel
7.7
We got the river view and Can say that Hotel is good location. Staff are helpful. Near the train station.
Sightseeing/Attractions Tip:
Just walk to sightseening agent office about 3 to 5 mins.
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Natalie S.
Business travelers
Australia,
April 23, 2012
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Rooms are really old and you have an old fashioned tv set.
location is ok, on the main river.
Sightseeing/Attractions Tip:
Heidelberg - take a trip out to the castle it is well worth it.
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