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Excellent 8.2
Based on 49 reviews

Recent customer comments

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Excellent



based on 49 reviews
  • Hotel Condition/Cleanliness 8.2
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.8
  • Food/Dining 6.9

Charlotte T.
United Kingdom
June 19, 2013
Absolutely brilliant
Location, staff, rooms
Myself and my boyfriend went on a weekend break and stayed here and we weren't expecting much because it was so cheap, but it was absolutely amazing. Clean, comfortable, large and modern, the rooms were perfect as well as the kitchenette for us was easier for us to have lunch. We got full access to the health club and spa included in the price and arranging airport transfers was easy and only cost about £20 each way from the airport. Would definitely recommend this hotel / apartments to anyone as honestly you cannot fault them. Definitely stay here if you can.

Jelena N.
Serbia
May 06, 2013
Short stay in average hotel
Parking, location, size of the room
Easily find by GPS. Average city hotel. Seams that the building was planed for another purpose first (residental apartments,..) but transformed to the hotel lately so you do not have real filing like you are in hotel. Apartments are new, nice equiped, large with separate bedroom, big bathroom, big kitchen ....but in very bad condition when we entered the room - TV didn't catch chanels, bad smal came from refrigerator, hair in the tube in bathroom, black hair all over the bed....After we complained they made the room. The best thing is posibility to park car in garage above the building since it is city hotel and location - 15 min to the city center by foot.

Andrew B.
United Kingdom
December 16, 2012
Great location, shame nothing worked
Leisure facilities, excellent
Upon arrival, we were given an old, small room unlike others we knew existed in this block as we'd stayed here before. There was a mouldy smell and damp patch above the shower, the floorboards were coming up, the bed was lumpy, the sink broke, only two lights worked, the curtains blocked out no light. Reception said they could not move us. Shame really as the leisure facilities are really great and we would have liked to keep on visiting this hotel.

linda H.
United Kingdom
December 03, 2012
Great location, lovely studio apartment.
Great for all transpot links and sightseeing.
Ideal place to stay for easy access to all major sights. Great room, all equipment to make it a holiday home from home. Could do with new pillows though as they are uncomfprtable and more like a cushion. Rome cleaned and made up every two days. Great resturants, coffee shops on door step. Theatres, Opera House, Basilica within easy walking distance. One down side, there is some sort of night club in the road (you can't hear any noise from it) but you do hear some of the patrons leaving it late at night. Overall though a great place to stay.

Einar B.
Norway
November 01, 2012
Good hotel with wonderful training facilities
Good locations, large flat with good facilities, swimming pool and fitnes center
We were met by nice and helpful receptionists who gave us information about Budapest and how to get around in the city. They also helped us booking diner at one of the river boats. The hotel room/flat was over expectations, and even though the hotel is placed near the town center, the room was very quiet. We had a good time in Budapest and were very satisfied with the hotel and service.

Terry D.
Canada
September 24, 2012
Good address, relatively close to where action is
Good stay in Budapest
stayed at the city gardens budapest apartment. reception was very helpful when we arrived and when we checked out (they ordered us a taxi). room was secure, good door and lock. good bed and bathroom and included kitchen (stove, fridge, sink etc and dishes etc). bathroom was great. no issues with hot water, noise etc. had some problems getting wireless, including in the lobby. other than that good location a couple blocks off the main andrassy street. a few blocks to downtown, and may be 6 or 8 blocks up to the spa (szechenyi spa)....and heroes square. good location (lots of hostels nearby, and some small bars, shopping etc)

Ronald C.
United States
September 07, 2012
Nice hotel but not all amenities were available.
Wonderful apartment, great location, fully fitted kitchen
our breakfast wasnt included but my wife and i loved the apartment. unfortunately the pool and spa were closed for maintenance. the hotel did not notify us prior to arrival and said it would be open the day before our stay ended. knowing we had sight seeing and the thermal baths to visit we decided to wait. the hotel did not offer no compensation for this. on the 3rd day of our stay a notice stated it would not reopen till after we left. after complaining they gave us 2 passes to the szechenyi thermal bath and spa. my wife loved the apartment service was good but could have been better by offering compensation staight away as amenities werent available or notifying us before hand.

Elsie S.
Hong Kong
July 09, 2012
Good location & comfortable apartment
clean rooms, near metro station in city center, friendly staff
we start & end our journey there, both stays was happy with good service & clean room. unfortunately the wifi service was out of service at the 2nd stay, the staff let us use the wifi service provided by the cafe on ground floor instead. although not as convinenent as in room, but at least they offer some service to help.

Elsie S.
Hong Kong
June 02, 2012
Very good apartment
good location, clean & large rooms, quiet
Very good apartment which I will sure recommend to others to stay in Budapest. It's near the metro station in center, easy access to any way in short time. The rooms are spacious & clean, good for self cook too. The staff are friendly & helpful.

ANATOLIY L.
Russia
April 24, 2012
Convenient location, unfriendly staff
Location
We were deceived, gave double room, but the booking was for three people