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Recent traveler reviews

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Excellent



based on 59 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.0
  • Location 7.1
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 8.3
  • Food/Dining 8.1

10 Roger J.
United Kingdom
April 25, 2015
Perfect for Reykjavik
Location service quality
Fantastic

9.3 Logan M.
United States of America
December 17, 2014
Very Nice Place
Location Comfort Breakfast
Very comfortable stay and conveniently located. I would definitely stay here again.

8.3 Kin C.
Netherlands
June 17, 2014
A comfortable yet expensive stay
Good breakfast, comfortable room, large TV inside the room
It was a pleasant stay with lots of American tourists, probably it's their favourite hotel in the capital. They serve good breakfast and wifi available in rooms (well actually most hotels in Iceland do). Small drawback in the room: Toilet flush is not particularly powerful. The location is not very centrally located, although they offer shuttle bus + bus pass. If you are driving with a car, maybe it would be your choice, otherwise getting into the centre itself may require like 10-15 mins walk, which is not very handy.

7.7 Norman L.
United States of America
June 22, 2014
Friendly, helpful staff enhance visit
The friendly, helpful staff; the comfortable room; and the easy access to buses (with free cards provided).
Our pleasant staff was enhanced by the friendly, helpful staff on the desk. They were always willing to answer questions, give directions and make reservations. Although the hotel is a long walk from downtown, several buses stop across the street and the hotel provides free cards.

5.3 ONG S.
Singapore
June 05, 2014
Will not stay again.
Free internet access for airport check,in & printing of boarding passes facility.
Negative, awful customer Svc officer with no smile and zero greetings and unsatisfactory buffet breakfast.

9 karl L.
Canada
May 28, 2014
Lovely Hotel
Speedy check in/out. Breakfast buffet starts early. Nice lounge with good variety of cocktails. Very comfy beds!!!
Wonderful

7 Tirdsak A.
Thailand
April 19, 2014
Typical chain hotel stay
Fast Internet, Great Breakfast and Free Parking
Typical chain hotel stay, location is not central but within reasonable walking distance to reach main attractions.

7 Tirdsak A.
Thailand
April 19, 2014
Typical chain hotel stay
Fast Internet, Great Breakfast, Free parking
Typical chain hotel stay, location is not central but within reasonable walking distance to reach main attractions.

9.3 Michael M.
United Kingdom
December 18, 2013
Great stay but unlike anywhere else we have been.
Good staff, access to the Executive lounge and bus passes to the centre of Reykjavik.
It was everything you would expect from a Hilton. Room was clean and well equipped and the staff could not do enough for you. Free safe, hairdryer was included as was a large flat screen TV that had english channels available.

8.7 Ciara K.
Ireland
November 27, 2013
Great location for a luxurious stay
The location, the room and the free bus pass
Stayed at the hotel for three nights, the room was well equipped with hair dryer safe free wifi and all bathroom products you could need! We stayed on the top floor giving us a great view of tthe mountains and part of the city. The free bus pass from reception is a nice touch with the nearest bus stop just across the road. Reception were friendly and informative regarding wjere to go and how to get there. Inhouse information and tour desk is also helpful when enquiring about yhe northern lights. We only ate once in the hotel, dinner on the last night. The menu wasnt very extensive but the restaurant was lovely. Unfortunately my main dish of cod came out uncooked and had to be sent back but was quickly replaced and they offered dessert and christmas drinks on the house which was appreciated.