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Excellent 9.0
Based on 4 reviews
Excellent 8.5
Based on 364 reviews

Recent customer comments

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based on 4 reviews
  • Hotel Condition/Cleanliness 10.0
  • Location 10.0
  • Room Comfort/Standard 9.0
  • Staff Performance 9.5
  • Value for Money 9.0
  • Food/Dining 6.5

10 Gunther
South Africa
September 14, 2015
What a fantastic hotel with...
We loved the gracious and warm welcome. We were treated like vip guests from the minute we arrived till the time we left.

9.2 Peter
September 13, 2015
Great position and convenient to everything. Great staff.

10 Anonymous
August 31, 2015
puccini lucca
locaiont and staff
breakfast was OK but could have some croissant or something else

7.1 Kirsten
August 27, 2015
Really quaint hotel that just...
The front of house staff were excellent! Very attentive and helpful. Great location in the middle of town.
The rooms could do with a mini fridge. The ceiling fan was not effective at all. I did enquire about another fan but they didn't have any free standing ones. Hence the room was really hot and ...

7.5 Paul
United States
August 13, 2015
Concierge friendliness and location
No Air conditioning,; wi fi not reliable

8.8 Richard
August 13, 2015
Friendly, well situated, cosy hotel.
Great location, friendly staff, comfortable.
It was a 37 degree day so air con would have been nice, but the fan was pretty good.

8.3 5thgene
United States
August 10, 2015
nice and economical in a...
Great location in central Lucca, just off the main chiesa and a short walk to the station.
Wifi was hit and miss, no A/C in rooms (Mosquitos in the summer will have you for lunch!)

9.6 Joy
August 05, 2015
Fell out of bed into...
Staff & location perfetto
Wifi problem for me

8.3 Carolyn
August 03, 2015
Fantastic staff
Very helpful and friendly reception staff.

6.3 Anonymous
United States
July 21, 2015
Lucca not so quite during...
Had a fan.
Too close to the Lucca music festival. People outside the window till 3am.