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Excellent 8.2
Based on 148 reviews

Recent customer comments

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based on 148 reviews
  • Cleanliness 8.8
  • Facilities 9.0
  • Location 9.1
  • Room Comfort/Standard 8.5
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.0
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Ofelia C.
September 23, 2014
A different experience...
friendly and attentive staff, lively modern vibe, value for money
We are an elderly couple who stayed only for one night en route to Asia. We chose this hotel because of its location being near schiphol airport. Check-in was fast also the check-out. Being used to big hotel rooms, we find the room rather compact. Getting off the bed is quite difficult since bed is fitted wall to wall. Only one side is open to get on and off the bed. When sleeping with another person,it's a struggle to get off the bed without waking up or worse stepping on your bedmate. This set-up would be best if staying alone, as the bed is huge and comfortable. Also, there's no privacy as the toilet and shower are glass enclosed and so one could see or hear what one is doing inside. I think it's for young and adventurous people. I would surely recommend to my son just for curiosity's sake....

Muhammad J.
September 15, 2014
exotic design
toilet and shower design is almost non privacy.

Julian C.
August 04, 2014
Something very different
style, location, lounge areas
Wow! We needed to overnight stay near the airport, and were so pleased that we chose this one. A whole new concept in hotels catering to modern travelers. A different self service check in process. Stunning lounge and common areas on the ground floor that make one want to chill out in those areas. The rooms are small, be design, with pods for the toilet and shower. Weird concept, but one gets used to it, and was quite fun actually. A large bed up against the window where one can look out at the planes landing and taking off at Schiphol. The room has a kind of touch pad for all the many controls such as lighting, heating, curtains, TV. Also different. Certainly a very different experience, worth trying.

Nandang P.
May 24, 2014
geat hotel location for transit travellers
location, cleanest room, helpful staff
It was a great hotel location closest to Schipol Airport. I stayed there for a night transit which gave me benefit due to the location so can have time to take rest for while. Room cleanest was another good things of the hotel. All rooms equipped with double bed therefore doesn't appropriate for visitors who are going to share the room

Zamirul L.
Brunei Darussalam
April 28, 2014
Futuristic comfortable hotel
Walkable distance to schipol airport Near restaurants & shops in airport Nice cozy room and bed
The hotel staff was attentive and there is also self service checkin and checkout which makes it fast. This is a good value for money hotel in the area

Zamirul L.
Brunei Darussalam
April 28, 2014
Hi tech modern futuristic hotel
Near airport Love the room design with its mood lights Love its big big big bed
The hotel is great as we want a place to rest near the airport for our next trip

Shiau C.
March 19, 2014
Great hotel with great location and service
location, easy access to public transport, clean and high technology
The hotel is superb, equipped with high technology. It is great for a stay before flying back. The location is great, and you can get train to Amsterdam very easy. The hotel is super clean, and the view to airport completes the stay. Highly recommend to everyone.

Anna D.
February 25, 2014
CitizenM is the best airport hotel in Schiphol
Good food selection, funky room, always good to come back
Whenever I need a hotel next to AMS airport, I book at CitizenM knowing I can get a decent meal, have a few hours of undisturbed sleep between flights and even get some work done. A perfect hotel for the frequent flyer.

Johan F.
January 16, 2014
Surprised with all modern facities
Close to airport; mordern; high tech
It is totally a morden hotel, with its design and high-tech room facilities. The TV remote control controls everything in the room. With computer check in; computer food orders, it is absolutely a high-tech hotels. Staff speaks English most of them and it is good for international travelors.

P M.
November 17, 2013
Upside fabulous staff, downside ultra-tiny rooms
Wonderful upbeat staff, walking distance from Schipol Airport
Fantastic staff, constantly helpful and friendly. Great service ethos!! I had a post-stay query on the configuration of my bill which was followed up very expeditiously by the manager and explained to my satisfaction. Be ready for the rooms though guys; whilst ultra-modern they are tiny...


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