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design,location,staff were excellent...
Jason, United Kingdom
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Hotel Area:
Amsterdam-Centrum
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Number of Rooms:
26
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Free Wi-Fi |
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Check-in:
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Chic & Basic Amsterdam Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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John H.
Solo travelers
Netherlands,
May 01, 2013
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Nicely situated in the heart of Amsterdam
Location location location
7
We stayed at Chic & Basic to celebrate the last Queensday, so the location was perfect. We got a room overviewing the canal which let us watch some of the festivities from our room. Breakfast was a bit of a disappointment: only toast and marmelade.
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Jason P.
Groups
United Kingdom,
May 01, 2013
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value you for money very plasent staff
design,location,staff were excellent
9.7
really lovely hotel great location staff were excellent.excellent value for money really enjoyed our stay.would choose the same hotel again.
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Eliseo B.
Business travelers
Italy,
April 26, 2013
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Lam C.
Couples
Hong Kong,
April 06, 2013
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ok, not bad, the space is large
Convenience, Clean, space is large
6.7
The space is ok for us, the room is clean, not bad. However it needs walk 10 mins to train station and not easy to find.The price looks expensive , I think maybe so many tours during easter holidays
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You W.
Couples
November 18, 2012
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Very nice & clean hotel but no lift.
Nice & Clean Hotel with good location
8.7
This hotel is good from service to the cleaness except they do not have lift. (a burden to those carring large luggage)Location of the hotel is good, walking distance to restaurant & pubs within 10 mins.
Sightseeing/Attractions Tip:
Neary to Red Light District and China Town
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Sally Y.
Groups
United Kingdom,
November 05, 2012
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Our room was very nice but the bathroom was abit strange. It was just in the downstairs area of the room but had no door. The wifi also didn't work in the hotel room which was quite annoying. Other then that, everything was great. We had a comfortable stay.
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Ching J.
Couples
Taiwan,
October 25, 2012
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Good Location Yet Need To Improve Service Level
the Chic & Basic Amsterdam is located in downtown which is about 10 minutes walk to Central Station. Easily access to all places.
6
1. The receptionist insisted that the check-in time is 3:00 pm while we arrived by 1:00 pm. After negotiation, we were able to check in by 1:30 pm.
2. On the checked out day, I went down for breakfast at 8:30 am while my husband stayed in room. The housekeeping lady knocked the door and soon got into the room without permission. It has been embarrassed since my husband was half-naked. We raised complaints and the Hotel Manager issued a formal apology letter (try to attach it but fail ).
3. We suggested the hotel manager to review its SOP to make sure cleaning works to be done after customers checking out, and the customer privacy is respected.
Hotel Feature Tip:
The breakfast in Chic & Basic is simple but still satisfactory. The coffee is good.
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Hiu Y.
Groups
Hong Kong,
October 02, 2012
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not too close to the main noisy street so that can take a good rest!
Hotel Feature Tip:
beware of narrow slopy stair if you are carrying heavy & huge luggage!
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Zachary R.
Solo travelers
United States of America,
September 23, 2012
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service and quality has gone downhill
5.3
I have been a frequent guest at this hotel since it was the Hotel New Amsterdam and I was afraid that over time the new Chic and Basic management might downgrade the experience. First, the lobby and rooms are very cold and basic. No closets in the room and limited space really make the stay inconvenient for more than a couple of days. Second, they have tried to make a room out of any space possible and frequently I get rooms that have no windows to speak of with a shower placed right in the room. AVOID INTERNAL ROOMS AT ALL COST! Third, they have downgraded the quality of everything from the toilet paper (individual sheets rather than rolls) to continental breakfast (what a joke to call it continental breakfast -- toast and coffee that is it). Fourth, the service is so variable from the woman who showed no emotion at all when I checked in to the young man managing at night with his group of friends playing board games in the lobby -- nice but not professional. I have decided that I can no longer stay at this hotel -- there are better options if you look for them!
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Shyang L.
Couples
Malaysia,
September 19, 2012
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Small and simple but with great value
location - close to main station and not too far from main shopping area
8
This hotel offers the most basic things you need when travel. comfortable bed, free wifi and clean amenities. what you need for travel is all provided. for the price you pay you get what you need. overall superb hotel.
however the small staircase with have some challenge for those with large suit case.
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Customer Support
Customer Reviews - Chic & Basic Amsterdam Hotel, Amsterdam
NY-AGWEB-3202
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