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Good 6.8
Based on 133 reviews

Recent customer comments

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Good



based on 133 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 8.0
  • Location 6.4
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.4

Chadwick S.
Philippines
July 10, 2015
Given slight hitches, still a good place to stay i
Food, front desk service, near airport
Great: front desk was very attentive and gave very accurate information as to transportation and places of interest, their Cucina Italiana restaurant served flavorful food, and the location itself was near Schiphol. Areas for improvement: when I booked the hotel (at least), I understood that it had air-conditioning. As it turned out, there was none, and the room location was such that the sun shone strongly early in the morning. There was no fan to alleviate matters. As for the restaurant, staff at the bar and in the kitchen did not seem to agree as to whether the kitcen was still open or not.

MINORU Y.
Japan
July 07, 2015
room is good. but my wifi didn*t conect
room is clean

Zern L.
Australia
July 05, 2015
Basic hotel; generously sized room
Large room, good breakfast, in-room safe
I was pleasantly surprised by the size of my room. The in-room electronic safe was a nice feature. Otherwise the facilities are quite basic including the lift and can be a bit run-down, but clean. The two biggest disappointments were the terrible wifi, and the total lack of air conditioning. There was a heatwave and the room was west-facing resulting in many sleepless nights. With the window left open, there were mosquitos and cigarette smoke from other rooms. Staff were friendly but could not do anything about these issues. If you need wifi for anything other than an occasional email, pay more and go somewhere else. There are serious technical issues which meant the internet cut out every 5 minutes or so and require a re-login to work again. The breakfast buffet was very good value for money, and good, compared to other places in the city.

matthew A.
Australia
June 24, 2015
Good place
Tidyness, helpful staff, decent rooms
Great value for money! Very friendly staff, very clean rooms and best of all you were allowed to smoke your green out the front! Would visit again

LYNO L.
Switzerland
June 20, 2015
Hotel for city visit
Clean, big room, friendly personal
Room is big, clean but the toilet has not enough light.

Mark C.
Malaysia
June 15, 2015
Good location, and good customer service
Good location, and good customer service
When we arrived, the front desk staff gave us a very detailed map of the hotel and nearby facilities and transport which we thought it's really useful! Hotel to the tram station was nearby, about 5-10 mins walk. the 3 days that we stayed here the weather were pretty warm, since there's no air-conditioning/fan, we find it pretty hot at night. We had some food that needed to be kept in the fridge before we fly back to our home country, when we arrived the front desk staff did not allow us to keep the food in their fridge because their fridge is used for their restaurant's kitchen. But we tried talking to another kinder staff and we also spoke to the manager, and he allowed us to store our food in their fridge. We are truely grateful for that.

NORRASHIDAH A.
Malaysia
June 10, 2015
MODERATE
NEAR TO TRAM STATION, AIRPORT & CITY CENTRE.
MY FAMILY & I ENJOY STAYING THERE. THE ROOM ARE SPACIOUS, QUIET, CLEAN & NICE ENVIRONMENT. STAFF ARE OK. NEAR TO TRAM STATION, AIRPORT & CITY CENTRE.

Rajdeep D.
India
May 20, 2015
Poor location
Breakfast, cleanilness, room size
The hotel is in location which is not easily accessible by public transport. You need to walk 10 mins from the nearest Tram station. The hotel is located in a place which looks very deserted, shady and dangerous in night. There are no shops, restaurants nearby. It takes 30 mins of tram ride to reach Central station. I wouldn't recommend this place for young couple. It is suitable for people who like to spend more time in hotel than outside. Rooms are spacious but bathroom has slippery floor. Be careful about that.

Supansa D.
Thailand
May 13, 2015
The worse hotel I have ever stayed.
Coffee machine
This is the worse hotel I have ever stayed. The price is very heigh plus no breakfast ( you have to pay extra),the room is OK but its not worth the price, espacially the bathroom! It was flood in the bathroom after the shower. I think they never mop the floor becuase it was very dirty. It is 30 mins away from the city. * Warning there is no hair dryer in the room!

Ngoc T.
Vietnam
May 12, 2015
decent place
nice and clean room, close to supermarket and tram station, open surrounding space