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Verified traveler reviews

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Very good

based on 40 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 7.3
  • Room Comfort/Standard 8.1
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.4
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Chuen K.
Hong Kong
April 22, 2013
A historic and charming hotel with excellent staff
Free internet, big storage locker and artistic design
I had an enjoyable stay at the hotel. The staff was friendly and extremely helpful. They provide you with a large locker to store your luggage before your check-in time and after you check out so that you can continue to do some sight-seeing in the city. The buffet breakfast was quite adequate. The atmosphere was great.

Kirstin W.
United States
April 15, 2013
comfort in a unique, design-focused hotel
the history/heritage of the building, the design, and spacious hotel room
it was overall a very pleasant stay and i would recommend hotel arena to friends. it is a very historical and beautiful building. the history and design was what drew me in to begin with. however, i think much attention-to-details is needed in the overall maintenance of the hotel. it could easily have been a 5 or even 6-star hotel if more effort was put in.

March 14, 2013
Great! Definitely will come back again
Love the rooms!

Mohamed R.
March 12, 2013
A good boutique hotel to stay in
Super comfortable bed. Unique toilets. Unique interior.
We were fairly early for our check in and there were no rooms available so we decided to upgrade and get the room quickly. Our room looked exactly like the picture and it was pleasantly surprising. Their pillows were amazing. the TV was located at the foot of the bed so it was easy to view. the toilets were good but no toilet heating so cold tiles beware. breakfast was good. reception were very attentive and knowledgable. room service costs 5euro for delivery charges so we had to hand carry our cake to the room. the corridors of the room was too dark to walk properly though.

Harris B.
January 31, 2013
great hotel with great service
I liked the interior, the grand staircase & location is not too busy as it is not in the city centre
my stay was pleasant as the staffs were very halpful & friendly. the building used to be a roman-catholic orphanage built in 1890 and now, a four star hotel

Warren B.
January 19, 2013
Nice old style architecture but very late c/i time
Got room just below roof, first time experience
It's a very nice hotel, well located also. The building is quite old, but well maintained. I got a roof just below the roof top so the ceiling isn't flat, and it gets very breezy. Room was small, but decent and clean. Staff was ok and quite helpful, however check in policy was 3 pm (very late!), i got an additional 20 euro charge for checking in at 11.30 am, not a pleasant one.

Young-Joon K.
South Korea
July 28, 2012
Good business hotel
clean and good
I did a good business trip to Holland with a stay in Hotel Arena!

Kevin F.
May 17, 2012
Funky Hotel, friendly helpful staff,
Unique rooms, great use of space for a city with notorious narrow rooms and buildings!
we had a great stay in hotel arena, really don't have a bad word to say about the hotel or its staff we really enjoyed our stay there. the hotel was one of the highlights of our stay in what is already a unique city! the location is a little out but the trams are only a 5 minute walk, perfect if you don't want to be in the hustle and bustle of a very busy city centre?

Pauline K.
Hong Kong
April 11, 2012
Very elegant and comfortble room
Elegant interior design
hotel staff service is nice. though hotel location is away from from attractions but it was a very pleasant and nice stay. room is elegant, clean. environment is quiet. you get what you get as a 4 star hotel. my room has 2 floors and downstairs room size make it difficult to open 2 luggages at the same time.

Anna C.
March 26, 2012
Very chic hotel. Location is great.
Room is very specially designed
very chic boutique hotel. the room is nicely designed. location is great, close to tram line which can get to everywhere.