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Recent customer comments

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Very good

based on 314 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.6
  • Location 9.1
  • Room Comfort/Standard 7.4
  • Staff Performance 7.7
  • Value for Money 7.0
  • Food/Dining 7.0

8 Teng O.
February 04, 2016
parking, staff and counter

6 Philip B.
October 08, 2015
location it's best feature
location, the gymnasium, friendliness of service staff
reception staff wooden, unhelpful. Reservation requested upper floor room, told 'all gone' but 2 hours later saw 2 couples get 5th floor rooms. 2nd floor corridor carpet an ugly 3 tone brown mixture ans was the filthiest carpet I have even seen in a hotel. A disgrace- Mattress on bed so old there were body depressions either side of midline. Reservation requested solf mattress covering - none provided until asked for 2nd day- The worst first night's(no)sleep ever in a hotel. Fitness centre down one lift, cross lobby in sports gear, up another life, short walk, down another lift to basement. Pool good size but needed 3-4 degree warmer, sauna good size but mistook itself as a blast furnace. 20 degrees above boiling point ? Departing told to pay bill - said prepaid - 'oh I check, yes, ok' - no apology. Short changed 20 euro on state room tax - again, no apöogy. Window faced a wall of windows - no sunlight, no priovacy, and defintely no view.

9 Jeff L.
United States of America
September 17, 2015
Great location
Location, value, and staff

6 ritu C.
September 14, 2015
Can improve the ambience
Location and staff

5.7 nik H.
September 05, 2015
actually this hotel got no carparking
Good location for guest which is got no car, locker for luggage, nice staffing

8.3 Risyad B.
August 06, 2015
Excellent Location
Location, Friendly Staff, Comfy bed
We had amazing stay at Park Plaza Victoria hotel. Check in was quick and easy, staff was super friendly, excellent location only 200m from Ams Centraal train station. Bed was super comfy. We stayed at Urban Wing suite room, very spacious. would stay again.

7.3 Malcolm J.
United Kingdom
July 28, 2015
Good Location, beautiful Swimming pool!
Location, Swimming pool, good service.
No issues, only thing being a Carlson Club members is I don't get points when booking via Agoda. Also, most of my flights are 11 hours long, meaning when I arrive it's normally around 09:00 am in the morning, which means too early to book in. In most cases the staff are very understanding and accommodating and are able to provide me with a room but not at the standard which I would normally get if I were to wait till 13:00 as per normal check-in time. All in all, great hotel, will stay there again no problem.

7.3 Nicole V.
United States of America
July 25, 2015
Great location, but expensive- still can't beat the lication

10 Tim A.
July 23, 2015
Ample space in Amsterdam
Large room

9 Lyubov M.
July 09, 2015
Home away from Home
Staff, facilities, location