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Excellent 8.3
Based on 350 reviews

Recent customer comments

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based on 350 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 7.9
  • Room Comfort/Standard 9.0
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.2

Yar T.
May 12, 2016
Overall satisfied
Near to Central station, but not may eateries surrounding.

Emily L.
May 11, 2016
Cozy hotel
The hotel is tucked away from the hustle and bustling of the city. The hotel is located at a very serene and beautiful area just behind the city. Although the distance from hotel to central station takes about a 10 mins walk, but it's still very enjoyable with a beautiful berth along the way. The room was big and children get to run in the room and the toilet was great too!

Yuen L.
Hong Kong
May 07, 2016
Neat and tidy
15 to 20 min walk from Centraal. Not much to eat nearby. Otherwise the environment is good, next to the canal and the surrounding is clean and peaceful. Get a transportation pass so that u can be at the central station in a short ride

Wen S.
May 05, 2016
Good value for money
The hotel is around 1 km walk from the central station. Good location by the water in a quieter neighbor hood. Room is very spacious with an excellent gym, basic but you'll find most of what you need for basic cardio and weights work out. Staff are friendly, we had encountered a few trainees at the front desk. You just need to be a little bit patient

Miley W.
May 04, 2016
Big comfort room, good facilities
Not like many other European hotels, rooms are much bigger here. Within ten minutes' walk from hotel to central station but roads are not completely flat. If you have heavy luggage more than 20kg, it takes a bit effort. Comfort room with good view, furniture and facilities in North European/Swedish style. Staffs are very friendly.

Rodmarc U.
April 24, 2016
Excellent hotel!
Excellent hotel! Very good service! Definitely will be back

Gerfried W.
April 19, 2016
Great location, great staff
Fantastic place, huge room, great view, very close to central station, will book again

Supatida R.
April 13, 2016
Room is big and new.

Gabriel D.
United States
April 10, 2016
Good location, great attitude, a couple of minor issues
The location is very convenient to the train station although the walk to the train station is a tiny bit annoying with luggage. The views are nothing special. The rooms were clean and modern. The staff were very accommodating, but there were some bumps. We asked to be changed from our first room (hoping for a better view) and they very kindly agreed to change it. But when they were assigning us a new room a staff member miscommunicated with a trainee and the trainee put us on a different floor than they had originally told us. Later they apologized for the mixup, fixed the room, and gave us a drink voucher. It just said "one free drink" but after we ordered they told us it was only good for beer and wine. So we ordered beer and then they told us it was only good for *certain* beer. They bent the rules and gave us the beer we ordered and were very kind and nice but the whole process seemed a little confused. They gave us a free wifi hotspot device to use which was extremely convenient, but the first day they gave us one that didn't work so we couldn't use it until the second day. Again, they apologized and gave us another which worked fine. So the staff attitude was great but there were some execution problems.

United Kingdom
April 09, 2016
Nice staff and they upgraded my room to higher floor level with good city view
Room tidy and clean