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Recent customer comments

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Very good

based on 273 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.9
  • Location 7.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.0
  • Value for Money 8.4
  • Food/Dining 7.5

9.2 Heri H.
May 01, 2016
Value for Money and Convenient Hotel
I would stay at this hotel again for my next business trip. Value for money, convenient, full facilities, and great location for me as a business visitor, near schiphol. One of the best hotels in Amsterdam that I know.

8.4 Valeriia P.
April 18, 2016

6 Say L.
April 23, 2016
Comfortable room
Room was clean, comfortable, and had everything you need except a mini bar. Only stayed for a night but was satisfied with it.

6.8 Juliana J.
April 24, 2016

April 13, 2016
Staff unfriendly
Staff cold and unfriendly and as a customer i feel they act snobbish at times as if they own the hotel. I am from Asia and maybe that's a reason they think they can react that way. Well nowadays there are so many options for choosing a hotel to stay so I shall see my options during my future travels to Europe twice every year

9.2 Hasan H.
May 04, 2016
Good location, cheap, good facilities
Instayed at this hotel before going back to my country. Lovely staff, Good location, cheap, good facilities

6.8 Bat-Ulzii L.
April 10, 2016

8.8 See T.
April 09, 2016
This hotel is good and valuable
Cheap and good

4 Phoebecate N.
December 18, 2015
Wrong Expectations
Spacious rooms.
The hotel is very big,and smelly. Also, it is very inconvenient. They charge for adaptors (10euros) where usually hotels let u borrow them for FREE. It takes 25 mins for a taxi to arrive. They tell you u cannot get a taxi in front. So u give them 20euros. They will tell u the fastest way to get a taxi is to wait for 25 minutes. You are in a rush but u have no choice. So u wait outside. In less than 5 minutes, another taxi came (the claim of the staff is untrue). U decide to get the taxi, run to get back ur 20 euros and they will tell u, u cant get ur money back with a face (without ang empathy). Their shuttles leaves every 40 minutes vs 10-20 mins for a normal shuttle service. You call urself a luxury hotel? You dont even have buttlers or anyone to assist your guests with heavy luggages considering that your entrance steps is not luggage friendly. it is much easier and convenient to stay in the central or dam and ride trams or taxi (40 euro flat rate) vs staying here (taxi costs 25-30 euros, not that big of a difference, not worth it).

9 Helena E.
December 14, 2015
Great transit hotel
Nice staff, nice restaurant, comfortable rooms, free shuttle to airport
I stay one night in Amsterdam between flights every couple of months. I have stayed at other hotels but always come back to this one. Fast transfer, comfortable rooms, nice staff