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Very good 7.6
Based on 15 reviews
Excellent 8.3
Based on 361 reviews

Agoda Verified Reviews

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Very good



based on 15 reviews
  • Hotel Condition/Cleanliness 8.1
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.9

6.7 Sabrina R.
Norway
September 17, 2010
Very average.
Location
Mediocre staff, sloppy craftmanship
we got an upgrade from double room to an apartment, wich was really nice off course. the apartment was quite new, but still there was a broken window where water, mould and dead flies resided. i didnt mind, but others might. the bed was super comfortable and the bathroom was delicate and stylish. just too bad the water from the shower poured all over the bathroom floor. breakfast was standard. the staff never informed us that breakfast hours differed from weekend to weekday, so when we entered 9.03 monday morning we were told breakfast had closed at nine! it was impossible for us to get a simple loaf of bread, even it was just 3 minutes past, and we hadnt been informed of the hours, and the front desk staff was the same person who prepared the breakfast area. we also werent allowed to buy beer from the hotel bar and bring it to our room because we lived in the apartment, and not in the regular rooms. viking hotel is ok, but the staff should improve. this comes from a guest who used to work at the front desk of a hotel.

9.6 Jorg
Australia
January 07, 2016
Exceptional
Apartment was spacious, well equipped, great location.

5.3 Maria M.
Portugal
December 01, 2015
Uma semana em Tromso
Localização, localização, localização
Correu tudo bem à chegada, apesar de ser bastante tarde. O problema foi quando nos levaram para o apartamento de 3 quartos que era no segundo piso de outro edificio, com escada exterior coberta de gelo. As luzes da sala não funcionavam e só no terceiro dia nos puseram 2 candeeiros de pé para remediar. A bancada da cozinha tinha 5 bancos altos(para 6 pessoas, 1 deles partido). Havia falta de talheres e de copos (nem reclamámos...). Como saímos de manhã bem cedo, fizemos o check out de véspera e combinámos onde deixar a chave para não termos de ir à receção . Até aqui tudo bem. O problema foi nessa tarde termos recebido um mail a dizer que o cartão seria debitado pela não devolução da chave (?!). Mais uma vez falta de comunicação entre o staff... Já nos disseram que vão anular esse movimento, espero que corra bem.

9.6 Mike
New Zealand
January 02, 2016
Fantastic - but watch out...
Lots of space with a well equiped kitchen. Extremely comfortable bed, so much so that I checked out the mattress to get one when home. Location accross from the hotel was ideal.
We had the lower apartment that others have complained about here, with some noisy neighbours. We had troubles with a large group of "Elephants upstairs" who liked to party and didn't ...

8.8 Zhen
Singapore
January 02, 2016
Great place in Tromso
The apartment was great and cozy and had the necessary amenities to cook and prepare some food.
A washing machine would have been preferred.

7.3 HUANG Y.
China
January 02, 2014
不错的酒店,就是有些硬件问题需要跟进
位置优越,就在商店街旁,机场巴士的上车点和下车点都在附近。

9.3 Torhild L.
Norway
September 19, 2014
Bra
Det lå nære sentrum. Greit med leilighet. Finner ikke på noe mer.
Bra

10 Lisa
Australia
December 29, 2015
Lovely
A lovely, warm, comfortable apartment with functional kitchen
Nothing really - a pair of tongs would have been useful when cooking...

7.1 Kathryn
Spain
December 01, 2015
Deluxe apartments - comfortable stay,...
Great staff, waffles were a very nice touch. Fast wifi. Great views from deluxe apartments. Very warm deluxe apartments with really comfy beds.
The road is extremely icy up to the deluxe apartments (separate building, up a slope) - be careful as this road doesn't seem to be treated to reduce the chance of slipping. The road in front of ...

9.7 Lena J.
Sweden
December 09, 2011
Mysigt hotell med bra standard
Bra personal och lagom centralt. Prisvärt.
Lagom stort hotell med gångavstånd till centrum. Bra standard på rummen och utmärkt frukost. Trevlig och tillmötesgående personal. Fick checka in lite tidigare vilket jag värdesatte enormt.

8.8 Lorraine
Australia
November 17, 2015
Can't go wrong with this...
Lovely apartment very clean well presented, staff were very helpful
We had a problem there was no internet in apartments which was a bit of a problem when we were trying to organise activities

5 Jas88
Australia
November 08, 2015
old, reasonable conditioned apartment in...
Actual property far less than the pictures.
Small apartment on 4th floor, have to carry luggages although the rexeiption on first night of arrival helped to carry one.....

9 German
Germany
October 28, 2015
Great stay!
The location was nice and quiet but still in walking-distance to most sight. The apartment had a great look and the kitchen was pretty well equiped. Big TV and comfy couch!
The bed was pretty soft. No salt/pepper/etc. in the kitchen. Two things in the kitchen were (nearly) broken; but that's how it is with things being made use of.

9.6 Peilan
Japan
October 22, 2015
Great!
Very good!
Wifi had some problem that could not be used.

6.3 Daniel
Italy
October 21, 2015
Noisy disruptive well appointed property...
Location was excellent. The apartment was modern and had all the amenities.
Ok here you go...the apartment was located on the ground floor of a 2or 3 story structure. The apartment/s above us were rented by 8 or 9 young men. The stoned yelled and partied to all hours. We ...