SLEEPLESS CONFUSIONGuest Rating: 3.2
Rene H.
Netherlands
Business Traveler
Date of Stay: 29 Jun 2008
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Lobby bar fair prices. Bar in the cheaper part of the complex (Caro Club) was a rip off! Nine euros for a beer (the bar lady could not even give the price in Romanian money! She had to use a calculator!) The CARO is extremely confusing, since they use different sub-brand names on the same address with different pricing and classes. This had kept me busy for hours already prior arrival, as there was a room booked via AGODA for the the Caro Golf (4 star), but I learned that the reservation was made for the 3 star Caro Parc. On paper! it was corrected prior arrival, but at arrival they still said the reservation was for the lower class Parc. After discussion and presenting the voucher for the Golf they offered 3 nights Golf and one night Parc, as it was fully booked. .As agreed next morning packed and down to reception with suitcases. There they told us that we could stay in the Golf room!, so back to the room again.
They know that they are mixing up with the sub brand names, and that it is confusing. In the room you can find as well products printed with Caro Golf as with Caro Club!
It is really a pity that it ended up like this. You can see that it is a marvelous complex, of which they can build up -and they are still building!- a very interesting and attractive hotel accommodation, and -however not down town- an attractive location with easy access to the city and the airport.
When you can sleep properly -this is the minimum you could expect from a hotel in this class-, it is certainly value for money!
BUSINESS TRIP TO BUCARESTGuest Rating: 3.8
ASHER B.
Belgium
Business Traveler
Date of Stay: 24 Apr 2008
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I would return there if I have the chance.
- Restaurant Tip : Do not expect too much of the food standard which is lower than other European countries but still I enjoyed it very well.