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Very good 8.0
Based on 69 reviews

Recent customer comments

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Very good

based on 69 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 5.2
  • Location 6.8
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.8

pei T.
United Kingdom
July 28, 2015
Value for money !

Gregory R.
United States
July 27, 2015
Did not get what I was promised
The view, cleanliness and comfortable
My stay started off bad, at check in I was giving a regular room but reserved a suite. After talking with the staff they gave me a suite but still not what I reserved. There was no hot tube nor DVD player. So finally after being told they had no more suites (which I had already been charged for) they gave me one but no DVD Player, at this point I just took it. I feel if I paid $497.00 I should have got what was promised on their web site.

karen L.
United Kingdom
July 25, 2015
Perfect short stay
Staff efficiency, room (deluxe duplex), facilites
Very pleasant, staff made transport and enjoying the city with good recommendations, although otside the city less than 10 euros in a taxi to there and the airport was more than acceptable

Bruce P.
United States
September 10, 2014
Our before cruise hotel
Hotel condition, rooms and staff
Was a good value for the money. Staff is very helpful and friendly.

United States
March 17, 2014
Not a 5 star Property
Breakfast, Breakfast and Breakfast
We stayed two night at this hotel where we thought we were checking in to 5* hotel. the view from outside or the lobby may indicate that this is a 5* property, but it falls way short of that. the Staff is not friendly and in few incident noticed the dishonesty of them by charging extra money or quoting different amounts for the same service and stay. location is very hard to get in. the charge you 10 euro per person at the check out by force, Specially when they know this amount is only for locals and not tourist who don't reside in the region/Province. No conditioner is provided....My wife had to drive more than 10 KM to buy one from a convenient store. When asked how come a 5* hotel does not provide conditioner as part of their amenity kit? we ere were rudely told this is a business hotel...I wonder if no Business woman has ever checked in to this hotel? On the positive side, the only thing we were excited about was indeed the breakfast and the staff working in the roof top restaurant during the breakfast hours. Please consider other hotels, you have lot more choices in the city and don't fall for a few dollars cheaper hotel room that this property offers......I wont be returning to this location.....

Anil M.
December 07, 2013
Sophistication with NO quality
Room scheme, space and cleanliness
Really nothing good to say about the hotel. So much sophistication that they lost focus on what was important - service quality:- a) Reception service was bad. we paid for full board but checked in late and they almost refused us. After thinking a bit hard, they figured it out. b) Restaurants are only opened at specified timings. Despite having a few of them. c) Room service couldn't understand the different of coke and chocolate. brought an incorrect order. d) Ground floor lobby is so chaotic with business conferences, they honestly couldn't care the least. e) Considering they are located near the intl airport, you would think some English speaking might be available. All in all, a would call it an arrogant hotel.

Bernard M.
September 30, 2013
Excellent value for money. Great large room
Bathroom, large room, design
Great stay, 5min from subway. Very nice bathroom. A little irritated by checkin staff trying to sell upsales (room upgrade, breakfast)

Shu H.
September 24, 2013
onvenient location to airport
only a short distance away from the airport
Good service. They made breakfast early specially for us as we have an early flight to catch.

Yunpeng D.
August 11, 2013
Nice and clean hotel, far from the city center
super confortable bathroom, clean and tidy living room, nice view of the city
Everything is fabulous here in this hotel, very good value for money to stay here. However, there are two main shortcomings, first one is the distance to the city center. Mainly 30 min. But it can be overcomed I think. The second one is the wifi connection. Very unstable when I stayed there for 6 days. It takes a long time to login a lot of websites, or even cannot open them, including facebook. This is the only thing that I am not happy with the hotel. A 5 star hotel does not suoopose to have problems like this. Anyway, next time I go to Barcelona, I will probably stay here again, if they don't sell it out.

Robert O.
United States
July 22, 2013
very modern Hotel, Very clean, well spoken staff
Location, breakfast, wonderful staff
Wonderful staff worked with us on our late arrival, incredible room and view of town and ocean. great food at breakfast. wonderful stay, wished we were staying longer!