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Excellent 8.2
Based on 13 reviews
Very good 7.3
Based on 434 reviews

Recent customer comments

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Excellent



based on 13 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 4.0
  • Location 6.5
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.8
  • Food/Dining 8.0

Jelena
Serbia
September 15, 2015
Disappointing
The hotel was clean.
We booked the room with three beds with friends and we got a room with two normal beds and one bed for a child, so they practically sold us two beds as a triple room.There was no free wifi in the ...

Jean-Marie A.
France
August 26, 2009
Sejour à Bilbao
Bell chambre très propre tout confort et très bon buffet de breakfeast bon accueil équipe très sympathique
Pour moi pas de point faible
Belle chambre de bonne taille très propre très bon rapport qualité-prix bon accueil et très bon petit déjeuner avec produits locaux excellents

mauro S.
Italy
September 25, 2010
pension iturrienea ostatua
centrale, gentilezza del personale, particolarità arredamento
un pò rumorose alcune stanze, cambiarei i copriletti un pò vetusti, prima colazione scarsina
l'albergo/pensione è nel casco viejo, il centro storico di bilbao, comodissimo alla cattedrale e a tutti i localini per i pintxos, il guggenheim è ad una ventina di minuti a piedi.E' in un vecchio edificio ristrutturato con moltissimi oggetti d'epoca molto belli, pare sia l'hotel più eccentrico di Bilbao, anche le camere sono arredate in modo molto personalizzato. Il personale è gentile e molto disponibile, l'hotel è tendenzialmente abbastanza pulito.La prima colazione è un pò scarna ma comunque accettabile. E' un albergo che consiglierei e in cui tornerei di nuovo.

Sabine
Germany
September 13, 2015
Superb
Very nice hotel, comfortable, clean, the only drawback: the taxi connection to the airport costs about 20 Euro.

Curt
Thailand
September 12, 2015
Great price, nice hotel.
Great price, nice hotel.

Nadezhda
Russia
September 10, 2015
Very very very nice hotel
Receptionist in the hotel was incredibly kind and friendly. He even made a coffee for us at 5 a.m. while we were waiting for a taxi. The hotel is located very close to the airport and not far from the...
Taxi to the center of Bilbao cost 25 euro.

Alessandro
Italy
August 29, 2015
Good
Nice rooms , helpful staff , good price

Donnchadh
Ireland
July 28, 2015
The worst hotel I have...
Leaving here, the five of us could not wait to leave this awful hotel.
I was extremely disappointed with the hotel. We booked it on the basis that there was wifi but there was none, the triple room turned out to be a double with a tiny camp bed, the carpets were ...

David
Ireland
July 21, 2015
well worth it
Good quality rooms at excellent rate with very helpful staff.

John
Ireland
July 18, 2015
Hotel should NOT have been...
Free parking, convenient to airport. Good sized rooms well furnished.On the whole probably fair value. Suspect it was a fine hotel in its day and with some investment could well be again.
Only just reopened, OBVIOUSLY NOT READY to accept guests.The very few staff tried hard and were very pleasant but only one spoke English which would not have been an issue if there was wifi available...

Jose
Spain
April 30, 2016
Very good
el buffet del hotel
la habitacion podria ser mas lujosa

Regina
Spain
April 25, 2016
Good
El trato de los camareros