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Excellent 8.2
Based on 64 reviews
Excellent 8.4
Based on 2543 reviews

Recent customer comments

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based on 64 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 9.0
  • Location 9.5
  • Room Comfort/Standard 8.3
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 8.1

See C.
January 03, 2013
good location, good service
Rooms can be a little small if you are not used to the Japanese or Scandinavian hotel room size. Service is good and this hotel is generally quite central to many of the shopping centers as well as business area.

November 06, 2015
fancy hotel in Stockholm !
Really like the style of single room ( one bed plus one sofa ), and staff there friendly and nice !
Sound proofing problem

November 03, 2015
Excellent location. Nice staff
Unable to get a table for dinner except order in good time :-(

thirasak P.
October 22, 2012
Wonderful service and location
service is great. staffs are very helpful.
The hotel is in the middle of town. Close to train station. You can travel to and from Arlandar Airport easily. The staffs are very nice and helpful.

Karekwun M.
October 18, 2012
Lovely hotel with aroma shampoo & lotion
Great breakfast
The hotel is not far from Stockholm central station (about 8-9 mins by foot) From hotel you can walk to shopping streets and shopping department store. And you can catch the tram (only 1 line go and back) to go travel to anywhere such as Vasa Museum.

November 03, 2015
close to the train station and located in the city centre

Saudi Arabia
October 30, 2015
may be the location , and the staff were excellent and very polite
very old furniture , bad shower , very limited TV channels

Suchanya S.
October 07, 2012
Good location but very bad reception
good breakfast
the receptionist was unable to find my booking of two rooms and wasn't helpful and didn't make any effort to search for it. so i had to make a call back to thailand with at my own cost to woke up and double check with my secretary at nearly midnight (thailand's time) about the booking confirmation number. one room was then found after i gave the confirmation number but the other room was still missing. the receptionist once again didn't care to further search for the other room that was booked with the same last name. neither did she apologize for her inability to find this one room earlier nor for the trouble about the long distance call. with lack of responsibility and profession of hotelier she insisted that only one room was booked as she only found one booking (earlier she couldn't find any!!). so another long distance call was needed again and both of the rooms were found after my secretary forwarded the confirmation email from agoda. i don't know why this reception was unable to find my booking of two rooms but obviously the booking was there. unfortunately despite the good location of the hotel and the good breakfast i and my friends wasn't impressed of the reception as we nearly couldn't have a place to stay if we couldn't get in touch with my secretary. after all this hassle of the receptionist's "inability to find the bookings", she still feels no guilt and didn't have any courtesy to apologize to the guests. mind yourself when you make a booking at this hotel, do have the confirmation email printed out with you for all of the rooms.

Piak C.
September 09, 2012
Good location near the shopping centre
walking distance for shopping and sightseeing
Location of hotel is very convenient.Walking distance to restaurant,convenient store ,eatery,shopping street and some sightseeing places.Easily accessible by public transport.Good breakfast provided but it would be better if the menu can be change every alternate 2 days.The restaurant serve very nice beer.

October 27, 2015
Ok, but not worth a...
The belgian bar was amazing. Very handy location next to the arlanda express & central trainstation
Showerthermostat was broken, cold water, hot water, cold water hot water. Roomthermostat was broken, luckily it was hot enough so we didn't needed it Dimmer of the lights were broken on one ...

October 26, 2015
comfortable hotel in the heart...
Cosy comfortable hotel with very relaxed vibe

Peter C.
January 21, 2012
Great location, rooms and service
Great boutique hotel, considerate and friendly staff
The hotel staff was very considerate with our situation. We needed to change our booking in the last minute and they accommodated us with no extra charge. The rooms are a bit small but they are good enough. Bathroom is quite small too but good enough. Breakfast was okay... Not an international breakfast buffet but a typical Swedish breakfast... Very near the main shopping square... About 1-3minutes walk to drottningatan street which is he main shopping street... Hotel is very near the bus and the train station about 3-5mins walk if you take the Vasagatan exit...

Roman K.
January 11, 2012
nice hotel but tiny beds
breakfast was awesome
The location of the hotel is great. near the train station and the shopping street. The room is clean however if u take the economy room, the bed is tiny. It s for sure worth for a short stay but now for long. the breakfast is good and a lot of variety.

South Africa
October 14, 2015
Very enjoyable
Very convenient location. Even though we stayed in a budget room it was very comfortable and we had everything we needed. The breakfasts were excellent with a good range of foods and the dining area ...

October 11, 2015
Great location, nice rooms
The location is really good. Very central. The staff is very friendly. The room was nicely furnished.
The room could have been cleaner. There were hairs on the sheets and the shaggy carpets caused an allergic reaction. The second morning we were woken at 7 a.m. by drilling and hammering noises from ...

Daniyar A.
December 11, 2011
Nice hotel in the center
close to central station
nice hotel. rooms are small but cozy. lcd tv, good local beer in the mini bar. a little bit expensive, but in stockholm everything in expensive.

Johanna H.
December 01, 2011
Nice centrally located hotel
Delicous breakfast with many diferent choices. Very central location and friendly staff. Also nice and tidy
We liked our stay at Freys hotel a lot. We dound the staff to be friendly and helpful, also it's located in the very centre of Stockholm with easy access to the transportsystems and lots of the wonderful shopping. Good atmosphere in the dining-and lobby area. Definitely recommended!

October 09, 2015
almost all that one could...
location, pleasant staff, clean, comfortable room, breakfast selection and feel of its past... an unassuming but boutique type hotel.
doona was too warm. ( polyester fill)

October 02, 2015
Small but comfortable room.
Early check-in & late check-out Crew are good
not clear about sight bus. i.e. where to take the bus. what time. how much the fee. where can buy the ticket

Ben L.
United Kingdom
November 16, 2011
Good location and breakfast but small rooms
location, breakfast, bar atmosphere
We chose this hotel for the price and also its proximity to the Central Station which is where the airport shuttle (Arlanda Express) arrives and departs from. Our room was on the fifth floor. It was compact but had pretty much everything we needed. It would have been nice to have a kettle in the room but perhaps that's not the norm in Sweden?? The bathroom was also quite small and on the second day we began to notice a faint smell of drains which we had read about before but had hoped we wouldn't encounter...we weren't in the room all that much so didn't bother complaining. Breakfast was good: a selection of cold meats and cheese, cooked breakfast, waffles (that you make yourself), boiled eggs, cereals, yoghurts, tea and coffee. The only things missing were a good selection of fresh fruit and fresh fruit juice.