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Excellent 8.3
Based on 271 reviews

Recent customer comments

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Excellent



based on 271 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.0
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.7
  • Food/Dining 8.2

7.7 Karen L.
Singapore
July 18, 2015
Convenient and comfortable stay
Location, Dining and Amenities
Very good location with easy access to Gamla Stan and Downtown. Room has all the necessary facilities. Only thing was room was smaller than expected. Great customer service with very helpful and friendly reception staff.

6.7 Edgar B.
Netherlands
July 11, 2015
Good location. Poor air conditioning in the rooms.
Location, staff and food
Overall good. Improvement required on air conditioning in the rooms, better cleaning.of the rooms.

8 WONG I.
Malaysia
July 03, 2015
nice to stay
breakfast a lot choice, good to stay, cleanliness
excellent

8 WONG I.
Malaysia
July 03, 2015
nice to stay
staff nice, good breakfast, cleanliness
excellent

8.3 WONG I.
Malaysia
July 03, 2015
nice stay
breakfast, location and cleanliness
excellent

6.7 Janet W.
United States
July 02, 2015
Disappointed
Buffet breakfast, proximity to old town, nice bathroom
Photo in ad doesn't look at all like the hotel. I tried very hard to find where it could have been taken and failed to find the spot. Reserved a deluxe room. It was small, bad view, no bureaus or shelves, with a tiny closet. Room was 4014. After complaining, we were moved to room 5001. Double the size. Nice view. Good closet. Still no shelves or drawers. We used closet and put rest of stuff in piles around the room. The bathrooms in both rooms were very nice. Buffet breakfast was very good. The outdoor bar on the river was pleasant. The concierge was helpful for dinner reservations. The hotel is well located for a short walk over a bridge to old town. Management tried to be responsive to our disappointment.

9 Howard O.
United Kingdom
June 22, 2015
Enjoyable stay in Stockholm
Friendly, well located and efficient
The hotel is well run and well located for exploring Stockholm. The staff at reception could not have been more knowledgeable and friendly adding to the enjoyment of our three day stay in a capital city.

9.3 Arthur F.
Israel
June 01, 2015
Smooth sailing
1. Ideal location.

7.7 maria X.
United States
May 31, 2015
Overnight at the hilton
.comfy bed, close to the old town, friendly staff
For an overnight stay, it was what we needed.

9.3 lior G.
Israel
May 27, 2015
Good
Location , clean