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Very good 7.7
Based on 111 reviews

Recent customer comments

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Very good

based on 111 reviews
  • Cleanliness 8.4
  • Facilities 8.9
  • Location 8.1
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.5
  • Food/Dining 6.4

Elizabeth G.
United Kingdom
August 03, 2015
A little gem
Location was great. A free bus ticket for the duration of my stay meant I could get bus around corner direct to Lake Geneva and use water taxi. A generous offer from lovely friendly staff.
Great hotel. Quiet location. Excellent value for money.

Harinder G.
United Kingdom
August 01, 2015
True accessment
Cleanliness, ambiance, service
Very good, with travel pass provided. A small yet very positively impressionable service.

saleh A.
Saudi Arabia
July 28, 2015
It was value for the money
Location, clean, tidy

Keshav B.
July 22, 2015
Superb hotel, with excellent service
Room decor, cleanliness and accessibility

antonio E.
Cape Verde
July 21, 2015
One of my worst hotel experiences
Horrible. The rooms were hot and muggy. No A/C and the fan simply does not help. I arrived on a Sunday morning and wanted to get some work done before I started a meeting on Monday. However, my day was ruined and utterly unrpoductive due to the conditions of the room. The staff is aloof and at times unfriendly, giving the impression that they simply do not care. When I pointed out that the room was too hot, they seemed to be unconcerned: all they could say was that the hotel had no A/C; no I am sorry or any expression of sympathy or empathy. The room has no deak or table for one to work at; instead it has a long counter and s stool (no support for the back) for one to sit on (I can't imagine who would find that comfortable for working). When I tried to cancel my stay, the night staff was rude, would not let me talk and kept raising his voice. One could say, but this is normal "Swiss" behavior, but it is not. I have lived some 4 years in Geneva, so I am familiar enough with the city and its resident to know that this is not typical "Swiss" behavior. I travel a lot for work and have stayed in many hotels all over the world. This is one of the most overrated. It does even deserve a 2 star.

John W.
June 23, 2015
Good value hotel accommodation
Location, price and cleanliness
Our stay met and even, in some respects, exceeded our expectations. We were visiting friends and family and so only used the hotel as somewhere to eat. We therefore cannot comment on food or dining experience.

Kumarasinghe S.
Sri Lanka
June 20, 2015
Good hotel
Location was perfect
We have to carry our bags from ground car park to hotel ground floor.that was very dificult.because there was not a elevator form parking area to hotel.

Brandon T.
May 19, 2015
Great location for CICG, Palais des Nations
Clean, modern, spacious rooms. Short walk to CICG, Palais des Nations, Migros (grocery), and downtown. Will definitely stay there again.

San Y.
May 19, 2015
I had a pleasant stay and it is worth it to stay
warm welcome efficient staff and clean rooms
nice convenient and comfortable

April 25, 2015
it was a pleasant stay in this hotel. The room is
Location, cleanliness of room, comfort of bed