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Very good 7.6
Based on 8 reviews
Excellent 8.4
Based on 651 reviews

Recent customer comments

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Very good

based on 8 reviews
  • Hotel Condition/Cleanliness 8.0
  • Location 7.5
  • Room Comfort/Standard 7.8
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.8

January 12, 2016
Beautiful hotel on the edge of the city, only a short walk into town - but the views are breathtaking, so it's worth it. Staff was very kind and helpful, with Edwardian attention to detail and our...
The heater seemed to be stuck on the 'jet engine exhaust' setting, regardless of how much we argued with the thermostat. Luckily the windows open wide! Breakfast was uninspired and pallid. ...

January 02, 2016
Bad experience
Friendly Staff.
- location: right at the crossroad of a busy road leading to the highway. Noisy all night. - horrible air condition in the room. Hot and dry, not completely adjustable. We all felt sick the next ...

United States
December 31, 2015
Great Spot in Lugano!!!
I liked the location! It was 5 minutes from the lake and very quiet! The restaurant was very good and so was the breakfast!
We didn't have a view of the lake..but it was ok because we could walk a few minutes and be at the lake!

December 31, 2015
Excellent staff. Both rooms and the facilities utterly clean. Rooms soothingly quiet.

December 29, 2015
Perfect getaway!
Friendly and helpful staff, quiet and clean rooms. The gorgeous view from our balcony. Delicious breakfast layout. Hotel location was perfect and easy to find with the GPS.

October 26, 2015
Very good hotel, a real 4 stars. Spacious room and friendly staff.
High trafic around the hotel. No problem with closed windows but if you sleep with open window, it's noisy.

Saudi Arabia
October 17, 2015
Spacious room, comfort bed.
The mattress was very comfort and the staff was friendly. The room was spacious.
No bell boy to carry the luggage. You should bull the trolly by your self.

October 08, 2015
Very enjoyable and comfortable
Restaurant charming authentic food and service- comfortable room and bed.

Saudi Arabia
October 06, 2015
Very good
i like the location of the hotel, sizes of the room and breakfast

September 22, 2015
Overall great hotel, good location...
Great location Friendly check-in staff Lovely big room with terrace and view on the lake Great breakfast Provided a child cot with lovely bedding The in-house italian restaurant was SUPERB!
No tea and coffee making facilities in the room. Which meant to heat our babies bottle we had to go downstairs to the bar. Even providing a kettle to guests travelling with babies would have helped &#...