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Excellent 8.2
Based on 144 reviews

Recent customer comments

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based on 144 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 6.0
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.5

Judith M.
May 10, 2014
Ideal location, but tiny room
The staff were polite and helpful, the hotel was very clean and nicely fitted out, and the location is hard to fault
I commend the staff on their friendliness and being able to accommodate my request to check in two hours early, but I'm starting to form the impression that whenever I book hotels through Agoda I end up with the smallest room the hotel can possibly find and generally with no view. I'm pretty sure the room I was allocated wasn't the 18m2 advertised. As I was only staying one night on this occasion it was no big deal, but the window of this particular room faced a wall about a metre away lined with air-conditioning units, so that even with the window closed (which made the room rather stuffy) there was still the hum of machinery audible. Overall I thought the room was expensive for what it was when compared with others I've stayed in in Istanbul. Despite that, the hotel is in a really good location, handy to the tram and ideal for exploring the Sultanahmet area on foot. The breakfast was pretty good and the restaurant was also open for dinner - the meal I had there was tasty, cooked in line with a particular request I made and reasonably priced. Staff made no mention of the terrace shown in the photos, and there was no in-room information, so not sure if that exists. Would I stay there again? For a longer stay, only if a slightly larger room could be guaranteed - only needs to be enough to put one's suitcase somewhere without tripping over it.

March 23, 2014
Splendid little hotel in Sultanahmet
Location, amazing staffs, quiet surrounding
First time in Istanbul, this is truly a great hotel. Location is splendid. A few minutes away from tram station (Gulhane stop). Near top tourist attractions. Plenty of local cafes, bars and restaurants. Near shops for souvenirs and gifts. Amazing helpful staff! Nice breakfast buffet. A great stay!

Catherine W.
February 11, 2014
Comfortable hotel in a great location
Great value, excellent location, fabulous breakfast
This hotel is a great base to explore Istanbul, particularly for a first time visitor. It's easy walking distance to several historical attractions and the sea, and about 100 meters from a tram stop. The breakfast buffet was very impressive.

Puay H.
January 12, 2014
Great location, awesome service
Great location, v friendly staff, value for money
I arrived at 17 am at the hotel and didn't have to wait till the official check in time to get my room. The hotel is within walking distance to the main places of interests like the blue mosque and hagia sofia. A Ditton ally, it's 2 minutes away from gulhane tram station. Best of all, the staff were v friendly and thoughtful. They offered me tea when I had already checked out n was waiting for a shuttle pick up.

Sam R.
United Kingdom
January 12, 2014
OK but definitely room for improvement
Staff, location, free internet
Our room was too small - it was a challenge to open my suitcase The hotel was overall old and certainly in need of renovation Location was great - in old district and well located Price was surprisingly high considering the size of the room and state of the hotel Best thing about the hotel were the staff - very friendly, knowledgeable about the area/restaurants and attentive

Marcos K.
January 07, 2014
great time, great hotel, great place.
Nice Staff, Clean and close to all major attractions
it was a great time. Istanbul has a lot to offer. It was a great time, nice restaurants, the history is unbelievable...general was great.

Jing G.
December 30, 2013
Good location
Location, Cleanliness, Food was decent
It was pretty ok. Hotel is a little small but definitely clean. Food was decent and staff were pretty nice and kind.

seraj K.
South Africa
December 13, 2013
loved the location frendliness helpfull n courtier
smile help n clean central
Lived it and will certainly visit it again if that services is always provided

Teresa R.
United Kingdom
October 07, 2013
Excellent staff and breakfast but expensive
Staff, view from the terrace and the breakfast
I was surprised at how small the room was and the view (a wall to another building) when to be honest it was quite pricey. Upon arrival our room wasn't ready so we went up to the terrace which has beautiful views! The staff were really nice though and looked after us well. The breakfast was also fantastic and the room was comfortable and clean ( :

Justyna J.
September 23, 2013
A very plesant stay
Location, clean room, friendly staff
Raymond Hotel is centrally located, close to main attractions, surrounded by local restaurants and shops. It is easily accessible and well marked. The staff was friendly. The hotel has a nice terrace at the roof from which you can admire the perspective of Stambul.