| Sheraton Heathrow |
Guest Rating: 7 |
n. R.
|
 United States
Business Traveler
Date of Stay: 03 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
4/10 |
|
Pretty comfortable overall. No free transport from airport to hotel. No shopping centers in walking distance from the hotel. Decent place to stay. There is a Chinese rest (New Hong Kong)within walking distance and there is a Mcdonalds as well. Free internet stations in the lobby is a plus.
|
| sheraton heathrow |
Guest Rating: 8.7 |
beverley M.
|
 United Kingdom
Couple
Date of Stay: 18 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
good service , decent rooms nice staff a little dated but very clean
Private hire taxis used by the hotel expensive. I left my mobile phone in the room when I checked out and the Hotel made great efforts to return it to me.
The rooms were a good size and the staffvery polite and helpful.
Good location , near Terminal 5 and some nice country pubs.
Sightseeing/Attractions Tip : Nice village pub about 300 yards away.
|
| Airport hotel |
Guest Rating: 6.7 |
le G.
|
 France
Family with older children
Date of Stay: 20 Dec 2008 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
8/10 |
|
we had 2 rooms for the family, however in uor the bed (matress) was very bad , as we arrived very late , we slept on it , but it was not a good experience.
|
| Oaky At the Right Price |
Guest Rating: 6 |
norman L.
|
 Canada
Business Traveler
Date of Stay: 31 Aug 2008 |
| Value for Money: |
|
4/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
4/10 |
|
The Sheraton Heathrow has many of the features you would expect from a four star hotel - very comfortable bed, great shower, standard room amenities and a decent size room for London. The hotel was unresponsive to issues with the room - door always got badly stuck in the door jamb, four electrical plugs did not work and the Internet signal was weak. I did not find the hotel overall to be the standards of the Sheraton and the Starwood Perferred Guest affinity program. The hotel is a very good deal for London (about $100.00 Canadian dollars) on the weekends but I would not pay the weekly rates if I was to stay there again. I chose to stay there to get away from the high prices and lower quality in downtown London. The downside of that is the travel time to the city centre which was about 75 minutes with bus and subway.
There are a few things to be careful about. The bathtubs have very high sides so I don't know how a short person or someone with less flexiably, possibly an elderly person, could get in without putting themselves in a dangerous position. The Internet was outrageously expensive so we started going to a small restuarant nearby.
While the staff was friendly and courteous, I was not offered any of the considerations of a Starwood Preferred Guest. Even when I asked, there was never anything forthcoming. It was very different than the many Sheratons I stayed in within Asia where things were offered, based on availability.
Restaurant Tip : I found the food very expensive so we found excellent restuarants a short walk from the hotel. There was a nice Chinese restuarant, a small cafe, a fast food place and two English-style pubs within easy walking distance.
|