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Royal Highland Hotel, Inverness

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Royal Highland Hotel, Inverness
Rating:

Number of rooms: 53

Location: Inverness

Address: 18 academy street, Inverness, iv1 1lg United Kingdom

Graeme T., - New Zealand: In the centre of the city, adjacent to the rail station, comfortable, good facilities... more 12 Nov 2009 

Royal Highland Hotel Inverness Info

Hotel Description
Useful Information
The Royal Highland Hotel is convenient to everything Inverness has to offer, and is only 15 km (9 miles) away from Inverness International Airport. Each of the 53 rooms at this 3-star hotel have all the comforts and conveniences of home. Each room includes non smoking rooms, daily newspaper, inhouse movies, desk, hair dryer, ironing board, television, bathtub. Other features at the hotel include room service 24hr, executive floor, elevator, bar/pub, laundry service/dry cleaning, meeting facilities , restaurant. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. Royal Highland Hotel Inverness is easy to book - just enter your travel dates on our secure online booking form.

Photos and Room Info

Royal Highland Hotel Inverness - Guest Room
Guest Room

Royal Highland Hotel Inverness - Buffet
Buffet

Royal Highland Hotel Inverness - Guest Room
Guest Room

Royal Highland Hotel Inverness - Bathroom
Bathroom

Royal Highland Hotel Inverness - Coffee Shop/Cafe
Coffee Shop/Cafe

Customer Reviews

Highland Happiness Guest Rating: 9

graeme T.

New Zealand
Solo Traveler
Date of Stay: 12 Nov 2009
 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 6/10
Hotel Condition/Cleanliness: 10/10
Room Comfort/Standard: 8/10
Food/Dining: 10/10

In the centre of the city, adjacent to the rail station, comfortable, good facilities

Customer service could have been better

Choosing a hotel on line is always a little risky but I certainly did not have any regrets when I checked in. Arriving by train late in the evening it was great to have the hotel right there. The room and facilities was excellent and the breakfast fully up to standard with Scottish hospitality. The only complaint I had was the the TV remote didn't work and two days after I reported it, nothing had been done to rectify it. I would certainly have no hesitation in recommending the hotel to anyone else

Highland Welcome !!!!!!!!! Guest Rating: 6.7

duncan I.

United Kingdom
Couple
Date of Stay: 16 Nov 2008
 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 2/10
Hotel Condition/Cleanliness: 8/10
Room Comfort/Standard: 6/10
Food/Dining: 8/10

Great Central location, Clean Rooms, Fab Breakfast.

Well where do we start with this one, THE STAFF, there was NO highland welcome or hospitality here. Its maybe because all the staff were from overseas. The barman in particular had a very bad manner and very rude. The service at breakfast left a lot to be desired.

On arrival at the hotel we tried to get parked, as there is limited spaces this is a problem you have to overcome by going to the multi story and taking your chances. Having been given a twin room when we requested a double, the girl at the front desk pointed out it was an issue with the booking agent not them. We then returned after a meal out to be (greeted) told about six times the bar was about to close. We eventually got our drinks and sat down, no sooner had we done this and the happy told us we had to move to the foyer as the bar was closing (which we already knew as he told us often enough). The beds were not the most comfy we have ever slept in but ok. The shower in the morning was fantastic. Then on to breakfast which is self service which is just as well or you would starve. The service again being let down by poor staff.


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Facilities

Royal Highland Hotel Inverness - Facilities

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Room Amenities

Royal Highland Hotel Inverness - Room Amenities

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