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Good 6.9
Based on 403 reviews

Recent customer comments

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based on 403 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.6
  • Location 8.5
  • Room Comfort/Standard 6.5
  • Service 6.5
  • Value for Money 6.8
  • Food/Dining 5.9

8.8 woratat B.
April 26, 2016
Good location
Nice and clean

10 Liv B.
United Kingdom
April 23, 2016
Small room with all you need. Lovely bed (the bedcover a bit thin) I slept like a log. Everything was working. Very clean, airy and sunny! perfect! Very nice staff! I must have been very lucky indeed up on the sixth floor! Eldery lady from Norway

9.2 Mike H.
United Kingdom
April 18, 2016
Great value and great location
This hotel was great value for money considering the location. The staff were friendly and everything was clean. The only slightly disappointment was the fact that the full english breakfast was pretty cold and the bacon was as tough as old boots. I think this is down to the fact that there weren't many English customers meaning food items had been out for a while. This is only a minor thing though and on the whole I was very impressed for £89 right next to Hyde Park. I would definitely go again.

5.6 Modestos G.
United Kingdom
April 11, 2016
Bad stay.
Room was very small and calling wbad as water stained and smelt of damp.

2.8 NG C.
April 09, 2016
Very bad
Very bad

10 Shamsul A.
April 06, 2016
Very good.
Very satisfied.

4.8 martin B.
April 05, 2016
Unfriendly and unhelpful staff at reception
Staff at reception were very unfriendly and very unhelpful with the exception of one trainee. We are not used to this unfriendly service in a hotel.

6 Min P.
April 03, 2016
Staff were rude
The reception lady were rude in answering queries and do not seems helpful

March 27, 2016
small room
location ,breakfast,value money
i love breakfast and close to center park

8.4 Lee H.
March 24, 2016
Great hotel and convenient location
When we checked in, we were given a room on the Mezzanine floor which we had to lug our heavy luggages up the stairs. The room was horrible - very dim lightings, the wardrobe was blocked by one of the twin beds, mattress were "sunk in" when we sat on the beds, no bar fridge and the aircon/heater was not working properly. We made a complaint the next day. We were then given a room on the 7th floor which was so bright, good firm mattress, nice layout with a bar fridge and a fantastic bathroom that looked like recently renovated. We enjoyed our subsequent 5 days' stay. The breakfast was also excellent. Hotel was conveniently located near 2 underground stations and many shops & restaurants.