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2015
Very good 7.5
Based on 500 reviews

Recent customer comments

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Very good



based on 500 reviews
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for money 7.0
  • Food/Dining 6.6
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Jane C. from United Kingdom
Business travelers
Stayed 5 nights in May 2016
Lifts
At times only 1 out of 3 lifts working
Reviewed May 14, 2016

kerry A. from Philippines
Families with older children
Stayed 2 nights in May 2016
Great Location
3 minutes walk to Lancaster Gate and 8 minutes walk to Paddington Station. Service of Concierge staff was great. Housekeeping was inconsistent in refilling room items.
Reviewed May 11, 2016

Przemyslaw L. from Poland
Families with older children
Stayed 3 nights in May 2016
perfect location
good place to stay for a weeknd
Reviewed May 05, 2016

lisa M. from United Kingdom
Couples
Stayed one night in May 2016
Trip
Bathroom could of been a bit cleaner
Reviewed May 05, 2016

Boon N. from Malaysia
Business travelers
Stayed 6 nights in March 2016
Location
Great location to all metro and nice huge park within few steps of the hotel. Plenty of magazines in the room. Soft bathrobe too.
Reviewed March 17, 2016

Neil C. from United Kingdom
Business travelers
Stayed one night in February 2016
Central
good location and convenient parking on the road. breakfast was good aircon - noisy - inconsistent temp control
Reviewed March 12, 2016

Bhavna M. from United Kingdom
Couples
Stayed one night in March 2016
Sightseeing
Had a good time
Reviewed March 07, 2016

Thomas C. from Denmark
Couples
Stayed 2 nights in January 2016
Very comfortable stay
the service of the staff, the quality of the room and the location close to the park, the metro and downtown
We will come back
Reviewed January 21, 2016

sok N. from Malaysia
Groups
Stayed 3 nights in June 2015
Comfortable stay
Comfortable
Overall is ok. Need to walk a bit to the shopping area
Reviewed January 16, 2016

sok N. from Malaysia
Groups
Stayed one night in June 2015
Comfortable hotel
Comfortable hotel, close to park
Overal was ok. Need to walk A little bit to the major shopping street.
Reviewed January 16, 2016