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Custom House At Excel Hotel, London

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Custom House At Excel Hotel, London
Rating:

Number of rooms: 122

Location: Newham

Address: 272 - 283 Victoria Dock Road, London, United Kingdom

Custom House At Excel Hotel London Info

The Customs House Hotel in London combine a wide range of services and facilities with a bold architectural design. Each of its 278 rooms, coming in various units, allows the guest to enjoy the comfort of its chicly styled rooms, all of which feature high speed wireless internet access. For the business traveler, the hotel has extensive conference and meeting room capabilities for up to 200 people. The on premises restaurants provide international and Chinese cuisine. There is also an award winning pub on premises, ideal for relaxing after a long day sightseeing.
Useful Information
 
 

Room Amenities

Custom House At Excel Hotel London - Room Amenities

  • Air Conditioning
  • Daily Newspaper
  • Inhouse Movies
  • Desk
  • Hair Dryer
  • In Room Safe
  • Television
  • Shower
  • Coffee/Tea Maker
  • Non Smoking Rooms
 

Facilities

Custom House At Excel Hotel London - Facilities

  • Disabled Facilities
  • Babysitting
  • Business Center
  • Pets Allowed
  • Car Park
  • Room Service 24hr
  • Elevator
  • Bar/Pub
  • Laundry Service/Dry Cleaning
  • Meeting Facilities
  • Restaurant
  • Room Service
  • Safety Deposit Boxes
 
 
 

Photos and Room Info

Custom House At Excel Hotel London - Standard Room
Standard Room

All rooms are air-conditioned and sound proofed. Facilities include power shower, hospitality tray, fax/scanner/copier, modem port for ISDN Internet connection, cable and interactive remote control TV and hair dryer. The 10 suites boast similar facilities and they have a separate sitting room with sofa, ideal for small business meetings or use as a temporary office.

Custom House At Excel Hotel London - Bar
Bar

Custom House At Excel Hotel London - Camelia Restaurant
Camelia Restaurant

Why not try the Camelia Restaurant for breakfast with its varied menu.

Custom House At Excel Hotel London - Ho Lee Chinese Restaurant
Ho Lee Chinese Restaurant

Featuring cuisine from China, Japan and Vietnam, you can taste the best selection made to perfection.

Custom House At Excel Hotel London - Restaurant
Restaurant

Custom House At Excel Hotel London - Restaurant
Restaurant

Custom House At Excel Hotel London - The Capstan Function Rooms
The Capstan Function Rooms

The Capstan Function Rooms consist of three adaptable rooms, all equipped with air-conditioning and adjustable lighting. The two larger rooms are fitted out with state-of-the-art audio and visual facilities including a built in LCD projector and dropdown screen, VHS, CD and DVD players.

Custom House At Excel Hotel London - Reception
Reception

Custom House At Excel Hotel London - Exterior
Exterior

Exterior view of hotel.

Food, Drink and Entertainment
Custom House At Excel Hotel London - Food, Drink and Entertainment The Custom House Hotel offers you a varied choice of Restaurant and Cuisine

'The Lighthouse' Café/Bistro
This café/bistro with its adjoining terrace has a light and uplifting atmosphere with terrace.

Victoria Pub
The Victoria Pub is a nice and cosy place to relax in and where you can have coffee, snacks or drinks in the evening.

Ho Lee Chinese Restaurant
Featuring cuisine from China, Japan and Vietnam, you can taste the best selection made to perfection.

Camelia Restaurant
Why not try the Camelia Restaurant for breakfast with its varied menu.


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Customer Reviews

Custom House Hotel Guest Rating: 8

ben D.

United Kingdom
Business Traveler
Date of Stay: 05 Mar 2009
 Value for Money: 10/10
 Location: 4/10
 Staff Performance: 8/10
Hotel Condition/Cleanliness: 8/10
Room Comfort/Standard: 10/10
Food/Dining: 8/10

Good location for London Excel and London City Airport, right next to Docklands Light Railway stop - no need for Taxis etc. Great value if you book early through this site. Clean, modern bedrooms with nice facilities and two good restaurants.

Location not great at night and nothing much around the hotel in the evenings - I would choose to base yourself elsewhere for central London and tourism. Car parking is very limited and £10 extra per day.

Custom House Hotel has to be the best value hotel in London, provided you don't mind being away from the usual tourist attractions. It is clean and modern, if a little characterless (much like a Premier Inn, but cheaper). It is however great for London Excel (2mins walk over bridge) and London City Airport (2 stops on the DLR). The staff are helpful and efficient and the bedrooms, whilst standard in size, are clean and well appointed and modern. you are about 30mins and 1 change from Central London. The restaurants are good, but surrounding options are limited to say the least.

Sightseeing/Attractions Tip : Take the DLR from right outside the hotel and avoid the taxis/minicabs - quick, convenient and relatively cheap.

Custom House at ExCel Guest Rating: 8.3

fenella B.

United Kingdom
Solo Traveler
Date of Stay: 14 Feb 2009
 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 10/10
Hotel Condition/Cleanliness: 10/10
Room Comfort/Standard: 8/10
Food/Dining: 8/10

Proximity to Docklands Light Railway. Good breakfast.

None

Very satisfactory stay. Check-in staff were friendly and efficient, the room was perfectly adequate - good selection of TV channels. My average score given for value for money only reflects the fact that I would not have been happy to pay the rack rate. Through Agoda I got a very good deal. Excellent breakfast, again with friendly staff.


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What's nearby? / Directions :

What's nearby?
  • Canary Wharf
  • Tower Bridge

Nearest major airport :
  • London City Airport
Directions :
By car:
The hotel is just a 10 minute drive from Tower Bridge and a 25 minute drive from Junction 30 on the M25. We are also easily reached from Central London via the Limehouse Link and via the M25, A13, M11, A406 (North Circular), the Blackwall Tunnel and Rotherhithe Tunnel from other parts of the country.

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