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Excellent 8.1
Based on 209 reviews

Recent customer comments

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based on 209 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.5
  • Food/Dining 7.3

Paul C.
United Kingdom
January 12, 2016
Great Location but needs improvement
Location, cleanliness, breakfast team
The hotel location was fab. Our triple room was small with a cot bed and we had to ask 3 times for additional towels, mugs and toiletries for the third person. We stayed on a Sunday and the restaurant closed early and there was no room in the bar to eat we had to have room service. The Doubletree at Tower Hill is much better overall.

Mark L.
January 11, 2016
Great, value for money hotel in a good location.
Location, Location, Location. And the Free Wifi is also nice.
I stayed with my wife and our 2-year-old. Access to the site was very convenient as the London Victoria station is right infront. The staff in the hotel were very nice and accomodating.

January 07, 2016
Great Hotel Great Location Poor Staff
Room was very comfortable, Location was near SOHO, Convenient Bar at lobby
Everything seemed great except the staff was pretty nonchalant about helping out with the guests.

Hong Kong
November 18, 2015
I'm Chinese but got bad service
Good location, clean, comfort room
I stayed 2 nights in the hotel, first and last day of my trip. I allocated a smaller room twice. For the first day, I found my room is smaller than I booked, so I request for a normal size room. The last day of my trip, I also allocated a smaller room than I booked from Agoda. I think I'm Chinese so they always allocated a smaller room for me! I will not book this hotel again! Even it's very good location and well designed hotel!

Rachel L.
November 11, 2015
wifi, clean and modern
nice stay

byoung S.
South Korea
October 10, 2015
Clean and good location. Twin bed room has small b
Location . Clean.
Okay but not special.

Andy J.
United Kingdom
September 29, 2015
Comfortable hotel with great dining
Rooms, dining, service
Great great breakfast. right opposite train station. very easy. good value for london

Pui W.
Hong Kong
September 10, 2015
Very convenient location if for traveling
convenient location good services
convenient location for transit client. Easy getting food

yao X.
United Kingdom
September 06, 2015
nice hotel
cookie location free printing

August 24, 2015
Excelent location, Service and facilities
Friendly , great breakfast , very clean room n baht
Very Good