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Very good 7.6
Based on 220 reviews

Agoda Verified Reviews

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Very good

based on 220 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.2
  • Food/Dining 6.8

9 Malcolm R.
United Kingdom
September 21, 2015
Served it's purpose.
Room quiet staff very helpful.
No hot water in the shower and hated starting the day with a cold one. May have failed to work out how the shower taps worked. No designed for people who wear glasses.

7 Christopher W.
September 19, 2015
Poor housekeeping
Location, price, food & beverage
On arrival one of the bedside lamps had no bulb in the fitting. It took 20 minutes for someone to come to the room to check only to be told they could not get a bulb until the following day. The towels supplied were in poor condition with the one my wife used on the last day being so threadbare it had holes through the towel. Not what you expect for 4 stars!

9 David P.
United Kingdom
July 16, 2015
Good airport hotel
Proximity to airport, food outlet choices and staff
Short walk from airport terminal, plenty of choice for food and drink

9.7 Genn C.
July 13, 2015
Great Airport Hotel
Location, Big Room, Excellent Airport Hotel
close to south terminal of Gatwick Airport. Good Location, Helpful staff

7.7 Lily G.
June 20, 2015
very good location and staff is helpful

7 Michael H.
United Kingdom
June 16, 2015
Nothing Special
Convenience, Access to the airport, Services
Nothing special, typical overpriced hotel in the UK

7 Rosemary T.
United Kingdom
June 15, 2015
Not bad

7.3 Lindsay A.
June 06, 2015
Hilton Gatwick Hotel
The best thing about this hotel is the proximity to the South Terminal of the airport.
The hotel was okay. We did not eat at the hotel, but this survey asked for a rating. Very convenient for the location and it served our purpose of a night's stay before boarding a plane the next day. The basics were provided, such as two bath towels, two hand towels but nothing extra such as facecloths or extra pillows. Hotel room looked well used but it was clean enough. Beds were comfortable. No controls for heating/cooling. Based on the probability of this hotel being used for one night stays, it seemed sufficient. However, caution as to the amount of noise in hallways at all times of the early morning or night. Our wakeup time was 6:30am, but we were woken up at 5:00am, 5:30am, 6:00am by noisy travellers in hallway. Also, we were not told that our floor was a smoking floor even if our room was not. Hallways were smoky but we were too tired to move our stuff to another room when it was offered.

10 Beryl M.
June 05, 2015
An excellent airport hotel
Walking distance from airport, good rooms excellent breakfast
We had a late check in and were dealt with quickly and efficiently.The rooms are very good, ours even had extra beds. The late night restaurants are good and the breakfast is superb. A very good airport hotel.

7.7 Ridzuan A.
May 27, 2015
comfortable stay
location, clean and price
very comfortable and good facilities