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Very good 7.5
Based on 254 reviews

Recent customer comments

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Very good

based on 254 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.2
  • Food/Dining 7.1

King T.
Hong Kong
August 16, 2015
Food quality OK, staff very helpful and friendly, location OK
OK, except the environment need to upgrade

chun-ta H.
August 10, 2015
Okay but not recommended for a romantic stay
The room was quite small, I can barley open my luggage.

Leith P.
August 05, 2015
Great location for value
Location relative to price, comfort, Executive Club
Had a nice two night stay here a few weeks ago. For the price, it's hard to beat for a reputable hotel in a nice area that's convenient to transport and shopping, and not that far from central London, Hyde Park and Oxford Street. Rooms a nice, clean and tidy. Having access to the Executive Club was also great to have somewhere to relax and grab a snack, as well as breakfast.

Pramook U.
July 26, 2015
Good location ,good staff,good transportation .
location,transportation ,shopping .
Satisfactory but it would be better if we can pay less for the room fee.

Pramook U.
July 19, 2015
Good location convenience transportation
Good location , friendly staff
Satisfactory stay.

Naoki W.
July 14, 2015
Well maintained, yet not modern
Convenient location, plenty of hot water supplied, powerful airc onditioner working
Well maintained hotel located at a convenient location. Though the room was rather small, enough hot water supplied in the bathroom, while the air conditioner was working fine. The British breakfast served was fine, and was just expected.

Helen R.
United Kingdom
June 27, 2015
Super Time
executive Lounge, free champagne, plush-ness
We had a lovely time, the suite we had was clean, not a lot to look at out of the windows and was fairly tired in places, but very nice. As it was a honeymoon for us, away from kids, hilton provided a bottle of cava, very kind, thank you. We love Hilton hotels, and always try and use, provided the price is right!

daniel Y.
June 25, 2015
the air conditioning of the room was not cold.
hotel staff were very helpful, wifi all over the hotel,near to westfield

Monica M.
United Kingdom
May 29, 2015
Old and out of date
This hotel is overdue some refurbishment. I checked in after having spent a week in a Premier Inn (The Hyde in Hendon) thinking I was treating myself to a nicer weekend stay. Comparing the Hilton to the The Hyde I was disappointed to find the Hilton room dull and needy. The bathroom in my room had severe evidence of age, and looked like the room that you would get for paying half the fee. I would say the Hilton London Kensington Hotel is now a 3 star not the 4 they advertise and am not likely to return there again anytime soon.

May 21, 2015
No free wifi provided but friendly staff
Near the shopping mall, friendly staff & clean room