arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 443 reviews

Recent customer comments

Filter by traveler type
Very good

based on 443 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 6.9
  • Food/Dining 7.2

pichai S.
October 19, 2015
Good location and very good breakfast
Good location, best breakfast and nice staff

Jason C.
United States
October 16, 2015
great hotel great location great bar scene
sports bar

Phillip M.
October 03, 2015
Family stay
Breakfast, space, location
Good value for families- air conditioning in room not good- rooms a little run down

Tracey M.
October 01, 2015
Not a 4 star hotel
Location to underground - right across the road which was convenient
I was very disappointed with the hotel - I had high expectations given it was a Hilton & rated at 4 star... Took 20 minutes wait to check in. We stayed in the tower wing which is very dated. The room was clean, but bathroom was dated & thr mattress was uncomfortable - I could feel the springs through it. I left a note for housekeeping to provide a shower cap which was ignored for 2 days. Finally on the last day of the stay it was supplied. On check out they tried to charge us for the room which had already been paid for in advance & we had to wait again for it to be checked... The location is good in terms of being across from the underground however there isn't much around in terms of decent cafes or restaurants. We booked through agoda so the price was reasonable for London - but would not stay here again or recommend it

Kuan L.
August 28, 2015
Good location
good location.
Good location, the price is not cheap but good for this trip.

Lisa A.
August 23, 2015
Comfortable hotel in a central part of London
Close to the train station, great buffet breakfast and helpful staff
The Hilton London Metropole is based close to the train station. The rooms were worn out, but the hotel is currently undergoing a renovation. The staff were polite. The buffet breakfast had a lot of variety and was lovely.

United Arab Emirates
August 21, 2015
Great stay at London

maha A.
United Arab Emirates
August 13, 2015
Very good
Quite /reception/lieft
Very good

Abdulla A.
United Arab Emirates
August 13, 2015
Unclean hotel and old furniture
i booked dulex room and they give me standard room which not clean and old furniture however than they change me to dulex room even it was old furniture in addition of that there was nouse all the time which happen twice when I booked in this hotel and the only i get from them is sorry

deeb K.
United Arab Emirates
August 03, 2015
If you are thinking 4*, you will be disappointed
Location. Friendly front desk staff.
Worst bed and pillows I have had in many many years. When I told the breakfast staff that the table was sticky, their solution was to provide me with a paper mat. I would have thought someone would clean it. 20 minutes standing in-line for an omelette, 3 days in a row.