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Very good 7.1
Based on 27 reviews
Good 6.6
Based on 112 reviews

Recent customer comments

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Very good



based on 27 reviews
  • Cleanliness 7.3
  • Location 8.1
  • Room Comfort/Standard 6.8
  • Service 6.7
  • Value for money 6.9
  • Food/Dining 6.8
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Zhang W.
China
June 18, 2013
Small but good location, easy access to Tube
Location, price, breakfast
The room is small but quite close to Shepherd Bush tube station on Central Line. There's a good Chinese Sichuan food restaurant nearby.

Brian
New Zealand
August 26, 2014
Kiwi review
Handy to subway. Close to Westfield shps & eateries. Local strip shopping. Vg breakfast across the road. Staff helpfully.
Small bathroom facilities. Shower taps adjustment was critical.

Anonymous
Ireland
July 20, 2014
Poor
Nothing at all. This was the worst hotel I ever stayed in. I cannot find one good comment to make. How on earth could Booking.com have them on their books???
The room was tinier than a Robben Island prison cell and did not have an ensuite. The shower in the corridor was victorian. The toilet facility was antiquated and not fit for purpose. The staff was ...

Kam C.
United Kingdom
March 03, 2013
Friendly Staff
Good WiFi; Friendly Staff; Good Location
The staff tried hard to make the hotel in a very good condition. The room is clean. The staff was friendly. It is about 5 minutes walk to Shepherd's station. There is a newly developed shopping mall with good restaurants. The only bad thing is that we were allocated a double room at the basement. There is a little bad smell in the room and I was not comfortable with it.

Caroline C.
France
January 04, 2013
Good hotel and nice service
Pretty good location, big comfortable bed, hairdryer, everyday room service, calm and clean, TV, tea and coffee in the bedroom
But a morning, it was impossible to have a shower cause the water was really cold...

Patricia
Spain
September 24, 2015
Hotel limpio y bien ubicado
La limpieza de la habitación en comparación con otros hoteles de Londres está muy bien.

teoh W.
Malaysia
December 14, 2012
nice hotel helpful assistant from receptionist
comfortable room
the receptionist location is wierd it is situated downstairs. The luggage to be kept there after check out we were charged 5pounds

Dominique
France
August 16, 2014
situation géographique intéressante
situation à deux pas du centre commercial Westfield et de la station de métro Shepperd's Bush, stationnement longue durée au centre commercial (6gbp/24h et 9gbp le we), exposition de la ...
salle de bain exigüe, pas d'eau froide (!) dans la douche d'une chambre, traces de moisissure dans la douche, utilisation bruyante de la douche de palier, petit déjeuner "facile"...

Michel
France
August 15, 2014
Passable
la propreté, le calme de la rue
pas très sympathique chambre correcte mais salle de bains+ WC dans un placard

yung W.
Taiwan
October 13, 2012
great location but small rooms
quiet hotel
hotel situate at very good location easy to reach both stations shepherd bush & shepherd bush market, but the single room&bathroom are too small,owner request tenant to check out at 10:30,

Kerina K.
United Kingdom
October 09, 2012
Great location, clean tidy, friendly, def go back.
very comfy beds and great shower
We would definitely stay there again as it was great value and ideal for our trips to gigs at the o2! Really friendly staff a=with vreally comfortable bed and a fab shower to blast out the hangover! unfortunately missed out on the breakfast due to having one too many the night before but looking forward to it next time.

Marine
France
August 02, 2014
Bon rapport qualité prix
L'emplacement, le petit déjeuner, toilette et douche dans notre chambre.
L'isolation des chambre: notre chambre était juste en face de toilette et douche collective. L'amplitude horaire pour le petit déjeuner (de 8h à 9h) un peut courte.

Jochen
Germany
August 31, 2014
Kurztrip London
Frühstück war ausreichend und unkompliziert. Bettwäsche war sauber, Handtücher wurden bei Bedarf gewechselt. Gegen eine Gebühr von 10£ konnten die Koffer bereits ab 10 Uhr im Hotel abgeben werden.
Etwas muffiges Zimmer, da es halb im Keller lag. Leichte Schimmelspuren im Bad.

Sonia B.
France
December 06, 2015
Séjour de deux nuits novembre 2015
Très bien placé, literie confortable, bon rapport qualité/prix
Très bien.

Ilaria
Italy
July 11, 2015
Disappointing
La posizione dell hotel
Il cameriere scortese in sala colazione, il bagno in comune minuscolo e la camera claustrofobica (2.5x2 mt)

sayumi U.
Japan
November 30, 2015
シャワールーム最悪
場所
安いからある程度は覚悟してました。 値段なりの清潔さてます。 でもシャワールームは廊下から余裕で覗かれます。裸を他人に見られてもいい人しか無理です。二度と泊まることはないです。

LUN L.
Macau
November 26, 2014
早餐不錯
早餐不錯
地點及早餐不錯,寄存行李需收10英鎊,遲了5分鐘交房,房東會拍門並態度不友善;

Gemma
Italy
September 01, 2014
Passable
la posizione comoda a due linee della metro, pulizia buona.
non lo considero un hotel ma un affittacamere,la camera un po troppo piccola e il bagno minuscolo, la colazione buona ma con poche cose dolci.

Valeroby18
Italy
August 30, 2014
Per quello che costa non...
Abbastanza pulito.
La nostra stanza (se così può definirsi) era un buco ricavata con pareti in cartongesso senza lo spazio vitale per muoversi. Al bagno non c'era la porta ma un pannello scorrevole molto precario e ...

LUN L.
Macau
November 26, 2014
早餐不錯
早餐不錯
地點及早餐不錯,寄存行李需收10英鎊,遲了5分鐘交房,房東會拍門並態度不友善;