arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Good 6.7
Based on 537 reviews

Recent customer comments

Filter by traveler type
Good



based on 537 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 7.0
  • Location 8.6
  • Room Comfort/Standard 6.4
  • Staff Performance 6.5
  • Value for Money 6.8
  • Food/Dining 5.4

Nor A.
Malaysia
June 12, 2015
Good location
Near to tube station but room are quite old

paul M.
Australia
May 28, 2015
central location
central location, spacious room, good facilities

Christopher D.
United Kingdom
May 25, 2015
Basement living
Location
The stay was pretty poor. Arrived to checkin at Suites checkin and was directed to go across the road to another hotel to Check-in. Was then checked in and given a key to 77? Asked where the room was and directed that the room was in building 77 which was 40 meters down the road in yet anther building. Dragged my bags to the building 77 to then find no way finding signage and ended up leaving bags on the entrance hall while i tried to locate my room. Finally after 10 minutes found a cleaner who said my room was in the basement. Couldn't easily get my luggage (normal suitcase) down the very narrow stairs and then into room. Room had damp on the walls and wind was jammed open so freezing cold. Returned after long day at work to find that room hadn't been cleaned or towels replaced. Couldn't be bothered to then walk to reception of hotel which is 50m down the road and no telephone to call the reception as international guest. Overall a very poor hotel and the service at the front desk both on checkin and check out wasn't professional. Wont be staying here again.

Lesley T.
Australia
May 21, 2015
Delux Studio
location to tube stations.
The rooms are not cleaned on a daily basis. Rather on a per stay basis. We were supplied with only half a roll of toilet paper so ran out during the stay. Sure we could have walked down the street to reception but thankfully we had our own supply. Security of bags is questionable. Luggage tags and ID checking should be standard in today's 'left luggage' arrangements. Not at this hotel however.

mohamed M.
United Kingdom
May 14, 2015
worth hotel ever
Ruin my holiday, dirty, expensive, please dont go there

Mohammad R.
Malaysia
May 06, 2015
good value for money
affordable, no annoying staff great location
overall pleasant but can get a little chilly in winter. just be prepared to cover urself with layers. cant complain more though as the price was great.

Ahmed S.
Comoros
May 01, 2015
All in all, very good appartment
Clean, excellent location, good staff
It was fantastic stay, a very good appartment, the room was clean, the kitchen was equipped with every thing you need, and location was fantastic with very affordable price. I think as tourist, I don't need more than that.

Celia O.
Philippines
April 30, 2015
Just Right
Location, functional, clean
Nothing exceptional, just right. For London standards, it can be considered value for money

gamini W.
Sri Lanka
March 21, 2015
Hyde park suites is value for money.
Convenient location, very compact mini suite with all the necessary appliances.
Very comfortable for the price paid.

Garry A.
Australia
March 19, 2015
2 night stay
Location, location, location
Very uncomfortable, the bed was terrible, the pillows lumpy, tiles were coming off the wall in the shower, very low water pressure, poor temperature control of water, and we had to carry heavy bags up 4 floors of narrow, steep, winding stairs.