arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (66)

Business travelers (5)

Couples (27)

Solo travelers (15)

Families with young children (2)

Families with older children (10)

Groups (7)

Very good
based on 66 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

4 Kwan C.
Hong Kong
January 15, 2015
Not good enough
lift size is not enough, the lift machine is very noisy when it's moving. The breakfast is good but not many choices. Staffs are nice but not helpful. The appliances are not prepared well by the room keeper. some of them, which should be provided by the hotel, are missing. The water pressure is not enough at the high floor. It runs very very slow. The advantage is close to the underground only.

5.7 Metta T.
November 06, 2014
Short stay for vacation
Location, room space, value for money
Overall stay was okay. Room was spacious and clean. It doesn't have air conditioner. Lift was small and noisy. Reception staff was not really helped and not friendly.

7.3 Hajah A.
Brunei Darussalam
October 06, 2014
Hotel that worth to stay and value for money
Friendly staff, cleanliness and spacious room
Nice hotel and comfort bed. We had a pleasant stay at this hotel but couldn't find a good place for shopping within the walking distance. Halal restaurants are easily available around the area.

6.7 King L.
July 11, 2014
Generally alright hotel to stay for city trip
Parking available for fees or free parking on Sunday, Close to Tube Station and Restaurants
Generally are okay for our stay, big room, big bed, nice to have fridge in the room. But there's a downside during summer, the heat generated by the fridge basically turned the room into sauna room, by opening the windows to let the cool air in, weekend night was not one of the quietest night to sleep with window opened. The lift didn't work at basement, but that's not a problem at all. Other than that, everything else were okay. Very convenient with parking and access to public transport and restaurants. Friendly staffs.

3.7 CHEN F.
June 09, 2014
Bad service, slow internet, good location.
Room is big. staffs in breakfist are frendly.
The service is bad, cannot keep our Luggage for extra 24 HR even we had stay there for 4 nights. Internet is free but every slow. room is big, facility and bath room are old.

United States of America
May 08, 2014
comfortable; good choice for first trip to UK
Location, price, small
Had frequent trouble with WiFi. Tub shower is narrow. No hot water when I checked out.

9 Derya S.
November 27, 2014
Nice room
transparent bathroom, compact room

6.7 Diana Y.
Hong Kong
March 18, 2014
Convenient and price is ok
Good location , good price
Overall is good and the hotel is located in good location . Easy access of public transportation. And nearby have restaurant to have lunch and dinner . Going to central London is within 30 minutes

6.7 Diana Y.
Hong Kong
January 09, 2014
a hotel with convenient location
1. convenient location 2. price reasonable 3. quality service
The hotel is in a convenient location and only 10 minutes walk to subway from Hotel. The price is reasonable and we have four persons to share one room and we think it is ok.

7 Emmanuel M.
November 08, 2014
Nice location, clean rooms, good staff
Nice location, clean rooms, good staff