Back to hotel info

2015
Excellent 8.6
Based on 271 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 271 reviews
  • Cleanliness 9.0
  • Facilities 9.2
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for money 8.0
  • Food/Dining 8.0

Fairouz Z. from Jordan
Couples
Stayed one night in June 2016
Outstanding service
One of the most amazing stays in London. The staff are fantastic very friendly and professional. The hotel is glorious rooms are spacious and so clean. All products used are white company so all top notch!! This is officially my favorite hotel in London!!
Reviewed June 24, 2016

Erez L. from Israel
Couples
Stayed 6 nights in June 2016
...
...
Reviewed June 17, 2016

Denise B. from United Kingdom
Couples
Stayed one night in May 2016
Whole bedroom stank of smoke
We were apparently just put on the 'smoking floor'. What hotels do that? Curtains, bed smelt. Made me feel sick all night. Hotel itself is lovely.
Reviewed June 02, 2016

Veeravi B. from Thailand
Couples
Stayed 3 nights in May 2016
Impeccable service and good location
Very relaxing stay in the centre of the city
Reviewed May 29, 2016

Nitipat P. from Thailand
Families with young children
Stayed 4 nights in May 2016
Nicely decorated hotel otherwise so so
Nicely decorated hotel otherwise so so. Location was average for a 5 stars hotel.
Reviewed May 21, 2016

James S. from United States
Couples
Stayed 5 nights in May 2016
Great London Hotel
The Landmark Hotel is a wonderful London place to stay. It has 5 Star facilities with a great location. The rooms are large for London and well appointed. The lobby and restaurant area is gorgeous and the staff very friendly. The adjoining underground station is very convenient.
Reviewed May 20, 2016

Donna D. from Australia
Couples
Stayed 3 nights in May 2016
Great!!
Great. Will go back again
Reviewed May 16, 2016

Tommaso I. from United Kingdom
Business travelers
Stayed 4 nights in May 2016
Superb hotel
Centrally located, beautiful, comfortable and clean hotel. One of the old classics in London.
Reviewed May 14, 2016

Ashley M. from United States
Families with young children
Stayed 3 nights in April 2016
Excellent Service
We received excellent service from check in all the way to checkout. Breakfast staff was very attentive and remembered us and our prefects. The only issue we had was we had a family room on the 3rd floor which is a smoking floor. Not sure why they would have a room with children on a smoking floor? We asked to switch floors and were able to move to the 4th floor no issues. We will definitely return but request a non smoking floor.
Reviewed April 30, 2016

Wan Y. from Singapore
Couples
Stayed 2 nights in April 2016
Review of landmark
The computer is too old and connection is too slow.it is an old hotel which needs upgrading.
Reviewed April 18, 2016