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Millennium and Copthorne at Chelsea Football Club Hotel

Stamford Bridge, Fulham Road, Chelsea, London, United Kingdom SW6 1HS

Very good 7.7
Based on 110 reviews

Recent customer comments

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Very good

based on 110 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 6.9

Shaun J.
August 26, 2015
Clean rooms with good staff
Loc, helpful staff , clean rooms
Good as always

Alison S.
United Kingdom
August 25, 2015
Clean and comfortable and good value
How clean the rooms and social areas. The staff were very helpful. Swift check out

Richard N.
South Africa
August 22, 2015
Phone call extortion
Rooms decent, clean, nice position
The hotel was great and staff friendl but on my last day I made a 3 minute international phone call fro London to South Africa, thinking that the GBP 30 incidentals I had signed for would easily cover the call. I had a great surprise when I find out I have been billed 51 Pounds for a call that must have cost the hotel no more than 2 or 3 Pounds! Why do hotels persist with this suspect business practice? Not only that, but they helped themselves to my credit card beyond the 30 Pounds I had authorized, made a mess of it and took 450 Pounds off my credit card. What a mess to sort out. What poor business practice.

John S.
United Kingdom
July 27, 2015
Contented guest that would return.
Cleanliness, politeness of staff & located beside tube station
I thoroughly enjoyed my stay but thought the rooms were a bit dated compared to other hotels I've stayed at.

Richard H.
United Kingdom
July 13, 2015
Good but not that good
Location, quietness
The location is excellent but it's let down by its appointment. The rooms were functional but very quiet for the Hotel's location. The staff were either exceptional or appalling, there was no middle ground. The parking charges are a disgrace and I was lied to by the staff about the cost before I made the booking. I'd not have stayed there if I knew the truth. It's an ok workaday hotel for West London.

adrian A.
United Kingdom
February 22, 2015
Price facilities location
Very should be cheaper

Dawn B.
United Kingdom
January 05, 2015
London break
Comfortable, relaxing, local to shopping area
It was a lovely hotel within walking distance of the tube into central London, also a bus direct to Waterloo. Staff were helpful. Only thing that I found was a pain was the hotel guide was on the TV and not a book, so two people in the room will not want to be reading about the hotels facilities, pretty sure one will want to actually watch the TV itself

philip S.
United Kingdom
December 12, 2014
One night stop-over
Comfortable bed, quality of room facilities and location of hotel
Enjoyable stop-over with room, hotel and staff all excellent.

Julien B.
December 09, 2014
Good place for football fans. Away from the centre
Breakfast. Clean. Close to subway

Anthony M.
United Kingdom
December 08, 2014
staff; room; value for money