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Recent customer comments

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All reviews (56)

Business travelers (11)

Couples (18)

Solo travelers (9)

Families with young children (2)

Families with older children (13)

Groups (3)

Very good
8.0
based on 56 reviews
Hotel Condition/Cleanliness
8.5
Facilities
10.0
Location
7.6
Room Comfort/Standard
8.3
Staff Performance
8.4
Value for Money
8.0
Food/Dining
7.3

7.7 Tat L.
Singapore
April 25, 2015
great location if going to london excel
comfortable beds but you must like medium-hard mattress, gym open from 6 am, 5 min ftom lodon excel
Comfortable stay . They provided kettle, fridge, safe . breakfast was offered at £11 per day but i didn't take this up as there's a tesco express and a local grocer nearby and a few cafe for breakfast. Is 20 min out of central london, accessible by DLR from canning town. But if you're a light sleeper, cars reversing'sound outside might wake you

8 Johannes S.
Netherlands
April 10, 2015
Good hotel And service at à nice location.
Service, facilities And location

8 Nirut K.
Thailand
December 26, 2014
It' s good hotel.
Good

9 Martin B.
United Kingdom
November 27, 2014
Top hotel. Great food, staff & location for Excel
Staff, food, cleanliness, quality and size of rooms
Excellent all round choice for anyone wanting to be near to Excel.

8.3 Lynn R.
United Kingdom
November 20, 2014
Comfortable stay
Room comfort, restaurant, location
Lovely except for some strong smell of cleaning product in room

6.3 Chi L.
Hong Kong
November 06, 2014
Quiet Location and close to DLR
Quiet Location and close to DLR
Located in Docklands and near Excel. 5 min walk from DLR which allows easy access to the heart of London. Nonetheless the room condition would be a little bit disappointing with a mal-functioned sink when we check-in the room. The price is also expensive comparing with the hotels nearby and I think there would be other valuable options with hotels near Docklands or LCY.

6 guillaume R.
France
October 17, 2014
correct business hotel
usual accord hotel, quite good location, quite good value for london
The stay at Novotel London is what you expect from most accor hotels. Nothing bad, nothing great, it's average. The location was good, the staff was good, the room ok. However, you expect at least a free bottle of water in your room when you get there...

7.7 Mahesh C.
United Kingdom
July 28, 2014
Novotel Excel London
Near to tube, nice location near the docks, reasonable price.
The hotel is in a nice location not far from the tube station. The rooms are nice and clean and maintained well. Only downside was there was some drilling due to refurbishments taking aplace on another floor which we were warned about and the layout of the bathroom and toilet which i found strange. If i had the choice to stay here again then i most definatley would.

6 Yoo G.
South Korea
August 14, 2014
good
good
good

6.3 Graham S.
United Kingdom
May 11, 2014
Functional for requirements
Location by Excel and DLR