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Verified traveler reviews

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Excellent



based on 211 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.6

LEUNG T.
Hong Kong
February 17, 2016
NICE, VERY CLEAN , LOCATION IS GOOD
NICE, VERY CLEAN , LOCATION IS GOOD

RAIHANA R.
Malaysia
February 08, 2016
Great hospitality, awesome staff!!!
The staffs are the best, the foods are great and the location is perfect!
Amazing!!!

John B.
United Kingdom
January 11, 2016
Best Paddington hotel I have found
Rooms, Staff, Breakfast
Best stay I've had in the Paddington area. Nice friendly staff. Good clean rooms, and the best breakfast I have ever had from a hotel of this type.

Yuka F.
Japan
January 08, 2016
Very convenient location and comfortable room
Price, location, environment
Staffs were so helpful, and the room was a lot bigger than we expected of London. It's very close to the Paddington station and bus stops. I prefer Novotel to other hotels close by:)

Howard B.
United Kingdom
January 06, 2016
Good location nice hotel
Location, quiet, clean
Very good stay with a good location. Coming out of the station it could be more signs for it but other than that 1 min walk from Paddington. Good local restaurants. Clean hotel comfy beds with friendly staff.

Nik I.
Malaysia
January 05, 2016
Spacious room and great location
Spacious room, comfortable bed and great location
What I like most about my stay was the super comfortable bed and great location. The room was really spacious and clean. The hotel is near the Paddington metro stop but the nearest metro entrance was closed due to renovation so you need to walk an extra 10 minutes to get to other metro entrance. The only down side for me is they did not provide complimentary bottled water in the rooms.

geraldine G.
Singapore
November 10, 2015
Near to paddington station
Accessibility to train
Room size was ok for 3 of us, breadfast was simple and nice. The only downside to the stay is bathroom slippers and some toilet necessities are not provided and has to be charged. No mineral water are provided as well. Shower cubicle is small and water get splash out onto the floor. Toilet is in a seperate room from the shower so you have to come out to wash your hands. Overall stay was ok for us as we only stayed 2 nights.

Rhys L.
Australia
November 05, 2015
Good location
Location, clean, efficient
Great location, in an otherwise pretty soulless part of town.

muna A.
United Arab Emirates
October 01, 2015
Rooms are small .... No bill man service
Quite...clean...secure

Pak C.
Hong Kong
September 17, 2015
Satisfaction
Service, staff, comfortable
Nice and comfortable