Oaky At the Right PriceGuest Rating: 3.0
Norman L.
Canada
Business Traveler
Date of Stay: 31 Aug 2008
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The hotel is a very good deal for London (about $100.00 Canadian dollars) on the weekends but I would not pay the weekly rates if I was to stay there again. I chose to stay there to get away from the high prices and lower quality in downtown London. The downside of that is the travel time to the city centre which was about 75 minutes with bus and subway.
There are a few things to be careful about. The bathtubs have very high sides so I don't know how a short person or someone with less flexiably, possibly an elderly person, could get in without putting themselves in a dangerous position. The Internet was outrageously expensive so we started going to a small restuarant nearby.
While the staff was friendly and courteous, I was not offered any of the considerations of a Starwood Preferred Guest. Even when I asked, there was never anything forthcoming. It was very different than the many Sheratons I stayed in within Asia where things were offered, based on availability.
The Sheraton Heathrow has many of the features you would expect from a four star hotel - very comfortable bed, great shower, standard room amenities and a decent size room for London.
The hotel was unresponsive to issues with the room - door always got badly stuck in the door jamb, four electrical plugs did not work and the Internet signal was weak. I did not find the hotel overall to be the standards of the Sheraton and the Starwood Perferred Guest affinity program.
- Restaurant Tip : I found the food very expensive so we found excellent restuarants a short walk from the hotel. There was a nice Chinese restuarant, a small cafe, a fast food place and two English-style pubs within easy walking distance.