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Excellent 8.6
Based on 337 reviews

Verified traveler reviews

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based on 337 reviews
  • Cleanliness 9.2
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 7.8
  • Food/Dining 7.8

Sarah F.
United States
July 13, 2016
Flight Change
Our daughter missed her flight and had to spend one night in London. Thank goodness for this hotel! It was convenietly located to her terminal and very clean and comfortable. She was able to relax and catch her flight the next morning with no problem! Thanks for making her stay so enjoyable given the negative circumstances.

Frances G.
Puerto Rico
July 11, 2016
It was a perfect experience
One of my favorite hotels when connecting at Heathrow.

Gavin H.
United States
July 05, 2016
Perfect overnight when stranded
Easier than rushing to catch a flight

See K.
June 27, 2016
Generally, everything is good.
Generally, everything is good.

United States
June 23, 2016
Location, Quiet and Convenient
Located with super easy access to all LHR terminals. The hotel is very close to the airport but I could not hear a single airplane which was amazing! Very comfortable beds, nice bathroom amenities and very clean room. Easy, walkable and free train access to the airport. Once inside, you'll find wonderful & friendly service, nicely appointed rooms, good food (and room service) and bars. Couldn't ask for a better one night stay in London.

Hong Kong
June 18, 2016
Location location location
It is very convenient

Norman J.
United States
May 18, 2016
Our stay with you.
the stay was wonderful and the staff was outstanding. On our next trip to England,we will definitely stay with you.

Sol W.
April 11, 2016
Overnight stay until our flight out of Heathrow T5. Loved it completely, there is room service but its a bit limited, however the food was fantastic, loved the beds and everything was more than satisfactory. Our bathroom had a tub and a shower, which was greatly appreciated!

David G.
April 04, 2016
Faultless stay. Only wish we had had longer to enjoy it.

Norma G.
United States
March 15, 2016
Celebrating Nniversary
Amazingly accomodating!!! Soooo clean and lovely!!!!