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Excellent 8.6
Based on 337 reviews

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Excellent



based on 337 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 7.8
  • Food/Dining 7.8
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Sarah F. from United States
Solo travelers
Stayed one night in July 2016
Flight Change
Our daughter missed her flight and had to spend one night in London. Thank goodness for this hotel! It was convenietly located to her terminal and very clean and comfortable. She was able to relax and catch her flight the next morning with no problem! Thanks for making her stay so enjoyable given the negative circumstances.
Reviewed July 13, 2016

Frances G. from Puerto Rico
Couples
Stayed one night in July 2016
It was a perfect experience
One of my favorite hotels when connecting at Heathrow.
Reviewed July 11, 2016

Gavin H. from United States
Couples
Stayed one night in July 2016
Perfect overnight when stranded
Easier than rushing to catch a flight
Reviewed July 05, 2016

See K. from Singapore
Business travelers
Stayed 2 nights in June 2016
Generally, everything is good.
Generally, everything is good.
Reviewed June 27, 2016

LINDA S. from United States
Solo travelers
Stayed one night in June 2016
Location, Quiet and Convenient
Located with super easy access to all LHR terminals. The hotel is very close to the airport but I could not hear a single airplane which was amazing! Very comfortable beds, nice bathroom amenities and very clean room. Easy, walkable and free train access to the airport. Once inside, you'll find wonderful & friendly service, nicely appointed rooms, good food (and room service) and bars. Couldn't ask for a better one night stay in London.
Reviewed June 23, 2016

RAY W. from Hong Kong
Couples
Stayed one night in June 2016
Location location location
It is very convenient
Reviewed June 18, 2016

Norman J. from United States
Couples
Stayed one night in May 2016
Our stay with you.
the stay was wonderful and the staff was outstanding. On our next trip to England,we will definitely stay with you.
Reviewed May 18, 2016

Sol W. from Panama
Groups
Stayed one night in April 2016
Fantastic!
Overnight stay until our flight out of Heathrow T5. Loved it completely, there is room service but its a bit limited, however the food was fantastic, loved the beds and everything was more than satisfactory. Our bathroom had a tub and a shower, which was greatly appreciated!
Reviewed April 11, 2016

David G. from Australia
Couples
Stayed one night in April 2016
Awesome
Faultless stay. Only wish we had had longer to enjoy it.
Reviewed April 04, 2016

Norma G. from United States
Couples
Stayed 3 nights in March 2016
Celebrating Nniversary
Amazingly accomodating!!! Soooo clean and lovely!!!!
Reviewed March 15, 2016