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Very good 8.0
Based on 1137 reviews

Recent customer comments

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Very good

based on 1137 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 9.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.4
  • Food/Dining 7.2

Mohammed A.
Saudi Arabia
June 14, 2015
It was one of the best hotels I visited in London
Location, staff and general performance of hotel
I really have enjoyed in the Cymberland , the room was wide and clean , the staff was kindly with good service and the location of hotel is in the best place on London.

Eng L.
June 10, 2015
good location,reception good
all sai d above

Rosnah T.
May 31, 2015
location,cleanliness &staffs
good upgraded to executive room

Michael H.
United Kingdom
May 28, 2015
No Gap at the Cumberland
An upgrade to a junior suite, the Executive Club and its locality
Our stay was excellent. No complaints at all. We were in an excecutive room but there was a bonus - we were upgraded to a junior suite.

Shariffa A.
May 28, 2015
Location, location, location!

Hugrun P.
May 27, 2015
Location fantastic. Staff helpful
Staff, location and food
We loved our stay at The Cumberland. The room was though much smaller than we expected.

Rachelle P.
May 25, 2015
Tourist-friendly hotel
Location, Staff, Food
We booked this hotel twice because its location was very convenient for us, it is just beside the Marble Arch Station and it is near the shopping centers at Oxford street. Since we're a family of five, we got one standard double room for our parents and a triple room for my two siblings and I. The size of the rooms were pretty decent if you don't have huge luggages with you. This goes for the bathroom as well. The rooms were simple with a modern design, beds and pillows were comfortable and most importantly, they were kept clean. We availed of their breakfast and they have a variety of food to choose from. I personally love their pork sausage and mushrooms! They also have a vegetarian menu. The men at the concierge were very accommodating. They attended to every need that their guests have. They gladly assisted guests regarding directions, courier service, airport transfers etc. The Cumberland is a very busy hotel with at least 10 people inquiring about something at the concierge but the guys there were patient enough and still all smiles to answer every inquiry. I recommend this hotel for tourists who wish to explore London.

Saudi Arabia
May 25, 2015
wonderful place
location and quiet room , services
Nine days

May 13, 2015
Great location
this place is in perfect location.
Great location.

Jasmine L.
May 11, 2015
very good location which just beside the tube station.
Good and convenient to everywhere