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Very good 8.0
Based on 1106 reviews

Recent customer comments

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Very good

based on 1106 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

7 Alisa C.
October 20, 2015
Mixed feeling about the service, good location
location, room size, cleanliness
hotel location were excellent, easy access to shopping area, next to underground and easy access to food and snacks. if you are not having breakfast in the hotel, there's pret a manger next door and 2 smaller convenient stores opposite where you can get sandwiches and coffee. room was good sized for London. room was decently clean. housekeeping did their job most of the days except a couple of days where towel were not replaced, and cups not washed. i have mixed feeling on the service staff at the reception. some of the service staff were excellent, and some had the don't disturb me face on while serving us. concierge service was excellent. always helpful and smiling.

6.7 A I.
United Kingdom
October 19, 2015
Old furnuture
Location. Staff

9 fuad A.
October 17, 2015
fouad shahrouri
I stayed with my wife and family , we really enjoyed it the staff were very helpful the room was comfortable as long you don't stay on top of the kitchen

9.3 RALPH R.
South Africa
October 14, 2015
The Cumberlad Hotel was great
The Service, Room & location
We really enjoyed our stay. The room was great - very clean. The staff were all very helpful and we had a good time.

9 mohamed A.
United Arab Emirates
October 13, 2015
the hotel has good location
locatin comfortable clean
i have very good time tv program need improvment

6.3 Saday K.
October 13, 2015
superb location but atrocious service
Only location was good
The stay was good only because of the location of the Hotel. The housekeeping, concierge was extremely bad. The breakfast and food in the Exec. Lounge on all the 13 days was exactly same. Extra torn blanket was given to us instead of Duvet after 1 hour of repeated requests. The ice vending machine on our floor could not be repaired during our stay. The room service used to oblige us by providing ice bucket in the room

7 Clive F.
October 13, 2015
Good location
Location, comfortable room, helpful staff
It was a very comfortable stay, but for what I paid I expected breakfast to be included

6.3 Khalifa S.
October 12, 2015
Wanted to enjoy my stay but I didn't
Location, location, location
It wasn't that great. Rooms were cramped, service was poor (had to call room service multiple times. They didn't answer some times), the beds we tried were sunk (and I weigh 65kg), and overall I wasn't very happy. Only thing I was happy with was their Manager's quick response and kindness.

4.3 jesper T.
October 11, 2015
Not a place I will pick again
Location, Wifi and location
Not so nice honestly wont pick again

10 detty E.
October 10, 2015
Near shopping center and station