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Excellent 8.8
Based on 45 reviews
Excellent 8.9
Based on 1375 reviews

Recent customer comments

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based on 45 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 10.0
  • Location 9.1
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.2

May 14, 2016
The night before The Royal...
The location and river, gardens. The rooms very large and clean. Breakfasts was excellent. Staff are great, no problem ordering taxis, taking bags to room etc. well done
all good for us.

United Kingdom
May 05, 2014

Kevin G.
United Kingdom
April 28, 2014
Small, luxury hotel
spa/pool; comfy bed, friendly and attentive staff
Staff were great, couldn't get a reservation for dinner but the staff ensured we had a quiet table in a corner of one of the reception rooms off the bar. Good spa /pool facilities help relaxed away a Saturday afternoon.

May 14, 2016
It was a lovely location....
Not much. The room was nicely appointed but there were lights missing in the bathroom.
I am appalled that as I stated I was paying cash they asked for my credit card. I had no problem with that but when I checked my Visa account they had put through not only the amount of the room but ...

May 12, 2016
comfortable and convenient
comfortable, quiet and clean
WIFI signal a little erratic in room

Graham L.
United Kingdom
August 28, 2013
Relaxing break in a great location
Nice, scenic grounds; large comfortable, clean rooms; quiet surroundings yet close to local amenities and excellent access to international airport
Very relaxing weekend before flying out back to work in the Middle East. I will almost certainly return on future UK vacations.

John K.
August 21, 2013
Dream castle hotel to romance and relax
A real castle with great restaurant and bars with amazing scenery
Great experience and highly recomended for couples that want to live the dream and/or propose.

May 08, 2016
Fantastic 😊
Fantastic time -so happy I decided to take my mum here for a rest. The atmosphere was amazing and very relaxing. Staff were wonderful and nothing was too much trouble. Rooms were good and very clean...

May 08, 2016
Breakfast buffet was excellent! Location and building were splendid!
Staff on first evening was not very forthcoming. Way from reception to room and from room to indoor pool not very convenient. Indoor pool rather tiny...

Diane C.
United Kingdom
August 12, 2013
One of my favourite hotels
Garden on the Thames, room comfort, location
Very comfortable,relaxing easy to commute into London

Kai H.
United Kingdom
July 29, 2013
Wonderful Hotel and surrounding
Great garden, Nice View, affordable price
The hotel is a wonderful hotel. It surrounds by beautiful garden and river. The size of the room is large and the bathroom is quite large too! The hotel restaurant is located in the garden and their price is very reasonable! Since our room rate is not included the breakfast, the price for walk-in breakfast is quite expensive compare their price for lunch and dinner. Definitely will stay there again if I visit Windsor area in the future! Highly recommended!!

May 03, 2016
Really good.
Excelent location by the river.
Restaurant fully booked.

May 01, 2016
Nice city getaway hotel
Riverside, free bicycle for riding to Windsor, nice food and good breakfast. friendly and helpful staff. 9 holes golf (even we didn't have time to do it).
we are in the west ring room without riverview.

United Kingdom
June 27, 2013
An excellent experience.
Great staff,comfortable environment,swimming pool and fitness centre
A delightful experience! I look forward to returning to the hotel in the future.

Willie O.
June 09, 2013
Great country manor style hotel
Manor building, country location by river

April 28, 2016
Enjoyable family retreat from the...
The hotel ticks most boxes, facilities/rooms/food/helpful staff & the peace & quiet away from the madness that is London
Don't add extra 10% S.C. We rarely ever use room service but on one night having returned late from London we tried to get a desert for our son who had turned 18 but nothing was available which ...

April 23, 2016
Staff extremely nice and helpful. Pet friendly; hotel in a stunning location

Ben B.
United Kingdom
January 25, 2013
Great location
The room was great save for a noisy radiator and the wardrobe door opening into the main door interior hinge. Water was extremely hot - fine but no warning. Very helpful staff. Bar and food prices were very high with surcharges

Paul A.
United Kingdom
January 03, 2013
Great character, but nowhere to walk to
Spa, gym, afternoon tea
Oakley court was a huge bargain at the price we paid. But if you want to go outside of the hotel you need to drive as the nearest town/village is 2 miles away.

April 10, 2016
House and setting beautiful. Great food and nice staff
Showers were shoulder height, had indicated that I am tall during booking but this was not taken into consideration. Rooms are a bit stuffy and tired looking