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Recent customer comments

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All reviews (164)

Business travelers (12)

Couples (67)

Solo travelers (13)

Families with young children (23)

Families with older children (26)

Groups (23)

Very good
7.5
based on 164 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.0
Location
7.5
Room Comfort/Standard
8.0
Staff Performance
7.7
Value for Money
7.7
Food/Dining
6.0

8 Ching C.
Hong Kong
October 06, 2015
A nice place to stay for groups
Value for money, located within zone 1
A 15 minutes walk to the London bridge station and within walkable distance to tower bridge and so. Not really near the tube but we feel it's ok to have a morning walk everyday. The room itself is spacious and clean. The family apartment is surely a good deal for less than 100 pounds a night

7.7 Wolfgang M.
Germany
September 02, 2015
Complete Rooms
Facilities, staff, easy reach
The rooms is relatively small but has all the needs such as washing machine, dishwasher,etc. it's great for few days and you are not planning to spend to much time in your room. The location is ok, bus is going directly from the hotel to Victoria Station, London Bridge Station is 15 minutes walk away. Plenty of nice restaurants and pubs are close by for breakfast and lunch and dinner. Opposite is a small Italian restaurant with authentic homemade food. Price value ratio is ok.

7.3 Dominic L.
United Kingdom
August 24, 2015
Good stay
Location
Had a good weekend stay here, very good location only 10 mins walk to tower bridge. Was very hot in the room the first night without a fan or air con so mentioned to the staff on the second morning if there was anything they could do and by the time we came back from a day out there was a large air con unit in our room that we really appreciated!

9.7 Vivian O.
Estonia
August 24, 2015
Excellent place
Space, facilities, feeling
I enjoyed it a lot.

7.7 Rosalia L.
Hong Kong
August 25, 2015
A good stay
The location is good, just 10 min from the tube with convenient stores nearby. Near attractions such as London Bridge & the Shakespeare's Globe. Helpful staff.

5 Habibah G.
Malaysia
August 13, 2015
Not very nice staff performance
Close to sainsbury for grocery shopping, washing machine in the room
If you're not staying for more than 7 days the room will not be clean, which is okay. But they only supply 2 roll of toilet paper during the first night and every time you have to go down to ask if you need more. But the staff wasn't always helpful and willing to give you more. The location was a turn off as well. The biggest turn off were the staffs, except for the guy who work during the night of our arrival.

5 Lalu K.
Indonesia
August 03, 2015
Room door opened
Cleanliness
The next day after checkin in we strolled around London and when we got back to the Hotel, our room door was opened, a sandal was placed between the door and the wall. We are sure we did not leave the door open because three of us closed them together before leaving the hotel. When we told the hotel receptionist, he seemed like didn't want to have to do with anything. I wish they put a surveillance camera. Nothing was missing but it was still very odd.

5.7 Imogen A.
United Kingdom
July 30, 2015
Go Native London Bridge
Location

7.7 KavalJeet S.
Singapore
July 28, 2015
Friendly staff
Friendly staff, Clean room, value for money
Good

7.3 Bharti P.
United Kingdom
July 21, 2015
London trip
Location, clean, staff
Convenient