You enter the hall and you think that it must be a wonderful place, people at the reception is warm and kind, the "Brasserie 48" is a good experience of tasteful food, then you go to your room.....
....and you find dirt, rusty taps, old bathtub, no towels, no toilet paper (even the day after when we asked for it), no soap or shampoo. More? You meet the staff in the corridors and they do not say hello. Breakfast is very poor and the products (tea, jellies and marmalade) are down-market products.
I booked the Thistle Euston Hotel because Euston is a very central area and I was satisfied because the hotel is very close to the underground (two stations for a total of 5 lines. Unfortunately the hotel is rather old and they just modernized the hall and the corridors but the room and the bathroom were seedy and squalid.