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Excellent 8.1
Based on 70 reviews

Recent customer comments

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based on 70 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.7
  • Location 9.1
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for Money 7.2
  • Food/Dining 7.9

Chokchai U.
December 26, 2014
Great Stay
Comfort, security, and services
I had a great time there. This hotel is worth every single penny you pay!

serenity M.
United Kingdom
December 24, 2014
Hidden Costs BEWARE!!
location, comfort, restaurant
When we arrived we asked if they had a car park to park our vehicle. They told us that they have an underground car park and that they would be able to park our car there if we left the keys at reception. When we checked out the following morning, we realised we had a charge for £18 on our bill. When questioned they told us that it was for the parking charges. We were very angry that we were not told in advance that we had to pay this large amount just to park our car in their car park. I am going to make a complaint direct to the Hilton group to try and get a re-imbursement. The staff should have an obligation to tell their customers the charges for things before they offer the service, its disgusting!!!.

Tiffany H.
December 12, 2014
Good location.
Location, convenient, parking
Overall is great. Just the room a bit small.

Peter D.
United Kingdom
December 11, 2014
clean and tidy
breakfast, pillows, beds

stephen G.
United Kingdom
November 13, 2014
Not for young children
Struggling to find three. The location was excellent and I guess for singles the rooms would be ok.
We travelled down from Newcastle for a Saturday night. The hotel was very noisy but I suppose that's too be expected on a Saturday night. My major concerns were the room was supposed to be a family room as we had a 1 year old thought it would be a bit bigger but to me it was a standard room. The money you pay for rooms, drinks etc are ridiculously over priced and I doubt I will be staying again.

yan Y.
New Zealand
November 04, 2014
Location is very good to go around city easy
Location, sightseeing, food

Ville K.
November 02, 2014
Not you rnormal Hilton
Great location, nice food and friendly staff
Not you r normal Hilton standard. Bit dated rooms, but nice staff.

Andrew G.
United Kingdom
September 28, 2014
Expensive WIFI
Location, staff, cleanliness
The location of the hotel is perfect. The staff were friendly and efficient. However, 14.99 for 24 hours internet!!! Surely no hotel charges for internet anymore..... Only in the UK

Jace G.
September 26, 2014
excellent location
friendly staff, excellent location

sue T.
United Kingdom
September 11, 2014
our stay
Location was great
Family room was too small for 4 people . Cost to park the car overnight was expensive when we could park across the road for a fraction of the price. We only found out about that after we had parked the car at the hotel. Hotel was unable to give me a receipt to confirm my nights stay and couldn't tell me how I could get hold of one. I was an international traveller.