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Very good 8.0
Based on 38 reviews
Very good 7.9
Based on 2009 reviews

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Very good

based on 38 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 10.0
  • Location 9.4
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.2
  • Food/Dining 6.9

5 Debbie S.
October 18, 2013
Hotel in great location
Location, Room Size, Bed
Overall not too bad, breakfast needs improving below average, reception staff attitude not very helpful

10 John
September 24, 2015
Comfortable and convenient.
Staff were very friendly, and room was clean and comfortable.

6.7 Margaret
United States
September 23, 2015
Good and not so good
Close to city center.Front desk very helpful. Great hot tub.
Room smelled like the cooking exhaust vent out our windows with no view.

6.7 Valene Y.
October 02, 2013
Clean, good location, nice river view
parking have to book in advance. Good location, near to all the attraction.

7.7 John D.
United Kingdom
June 18, 2013
Comfortable, centrally located hotel
It is located overlooking the river Ouse and within a 10 minute stroll of the major tourist sights, shops,restaurants and pubs. The room was clean,spacious and comfortable. Parking was available .
The only problem we encountered was that the plastic door keys to enter the room were very temperamental - this problem was also experienced by our friends in the next room and other guests on the same corridor. Supposedly they are affected if placed near a mobile phone or the magnetic strip on a credit card but even when placed away from these items they still didn't work very well.

7.5 Valerie
September 22, 2015
Good clean hotel in handy...
The spaciousness if the room. Tea and coffee making and nice biscuits provided

4 Liudmila
September 15, 2015
1/ Terrible noice from the restaraunt ventilation pipe except for the night time. 2/ Ancient nano-sized TV set

7.3 Debra B.
June 16, 2013
Ok - Once wef ound it!!

9.3 Raelene P.
June 15, 2013
It was a great place to stay
Large rooms, great location and friendly staff.
Lovely stay, we will defiantly stay there again

6.3 Stephen
September 06, 2015
Doesn't meet the advertising.
The view was very good over looking the river. It was limited by being in the roof with only limited space to look out from. The meals weren't value for money you could buy cheaper in town. The ...
The bar & the resturant.

9.2 Marianne
September 06, 2015
Great for a stop iver
Very friendly staff
No lift to get bags to room

7 Jeffrey Y.
May 27, 2013
Value for money
Near town centre, by the river, walking distance to train station

7.3 Mayra M.
United States
April 22, 2013
Close to the heart of york
location, price, and internet speed

7.1 Martino
September 06, 2015
Great location but a bit...
Location is great
Rooms needed maintenance. Finger marks on walls and damage through room . Bit disappointing ...considering the cost . Looks like management have reduced upkeep spend.

9.6 Gloria
September 02, 2015
Wonderful hotel, only few min walking from the centre, big room with fantastic view on the river
Breakfast not included, very very expensive, not great selection

7.3 Chatwut W.
January 14, 2013
Old hotel but cozy to stay
Location and reasonable price
the hotel has a good view if you ask for the room on the riverside. it is situated about 10-15 minutes on foot from the city center. the staff are alright. i feel that they can be friendlier. the room is clean. the interesting bar downstairs is to see hotel guests, mostly older people, having fun drinking. there are underground parking but when we were there it was flooded.

7.3 Louise M.
United Kingdom
November 26, 2012
Great Location
Situated right on the river, walking distance to all main attractions
We stayed in a large corner room, although there was no river view the room and bathroom were large. Good buffet breakfast. Rooms were clean and comfortable

8.3 Phillippa
August 30, 2015
Centra, clean and convenient.
Central location in York, with parking. The staff were friendly and knowledgeable.

10 Thuc
United States
August 30, 2015
Location is excellent wit water front view

9 sharon L.
United Kingdom
November 07, 2012
great location, modern hotel. Service good,
location, rooms, food
Hotel was right on the riverside, although I didnt get a room with a view it was lovely to see. rooms were very big, with good bed, shower and even table and chairs in the room, was all clean, although only 2 plugs! Would definetly book this hotel again.