Very good 7.5
Based on 52 reviews

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About Eurostars Cristal Palace Hotel

Description

Eurostars Cristal Palace Hotel is an affordable option for a central stay in Barcelona. This modern and stylish hotel is set in the heart of the main tourist area within an easy walk of Plaza de Catalunya, the Gothic District, and close to the subway for trips further afield. The large and well-furnished rooms are incredibly comfortable and equipped with modern conveniences such as Wi-Fi Internet access and satellite television. Some rooms also have pleasant views over the hotel’s interior courtyard. The on-site restaurant and cafe serve a great breakfast and delicious regional snacks. Business travelers will find three spacious, light-filled meeting rooms that can be converted into one large hall to hold over a hundred people. Close to all that Barcelona has to offer, the Eurostars Cristal Palace Hotel is the perfect choice for business and leisure travelers.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park

Things to do, ways to relax

  • Casino
  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Facilities for disabled guests
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Languages spoken

  • English
  • Catalan
  • Spanish
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Policies

City Tax

For all guest bookings with period of stay from November 1st 2012 onwards, a city tax must be paid directly to the hotel during check out for a maximum of 7 consecutive nights.

5* Hotel: A city tax of 2.25 Euros + VAT per person per night in Barcelona and Catalonia;
4* Hotel: A city tax of 1.10 Euros + VAT per person per night in Barcelona (0.90 Euros + VAT in Catalonia);
Rest of Hotels & Apartments: A city tax of 0.65 Euros + VAT per person, per night in Barcelona (0.45 Euros + VAT in Catalonia).

This is an additional charge for guests over the age of 16 and it is NOT INCLUDED in the room rate.

Please note that a nearby indoor car park is available at an additional cost.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 9.90 EUR
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 150
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 7.5
  • Facilities 5.0
  • Location 9.4
  • Room Comfort/Standard 7.1
  • Service 7.3
  • Value for money 6.8
  • Food/Dining 6.8

KA H.
Hong Kong
August 11, 2016
Definitely not a 4 star hotel
It is more like a 2-3 star hotel. Beds are very uncomfortable, rooms aren't clean, bathrooms aren't clean and very old. Breakfast buffet doesn't have much option for food and didn't look fresh. Only thing is that location is great.

Rene S.
Philippines
May 31, 2016
Very Good
Location was perfect. Near shopping area, market and metro and bus stations. Rooms were clean, comfortable and spacious. I would highly recommend this hotel.

Phillip A.
United States
April 04, 2015
Couple in Barcelona for Couple Days
Great location. Overall decent price. Relatively clean.
Stay was fine except that the heat was still and no AC. Was extremely hot and uncomfortable. Hotel staff could do nothing about it.

Yongjik K.
Germany
April 22, 2014
excellent location, but poor facility, soundproof
downtown accessability by walking
I stayed there 2 nights and satisfied with the location. It takes only 5~10 minutes from Plaza de Cataluna and Las Ramblas. But overall facilities of the hotel are quite poor and soundproof is really poor. I could lesten the contents of the phone and hear snoring significantly from next room. If you want to stay with comfort, I will not recommend Eurostrs Cristal Palace Hetel.

Hasan S.
Bahrain
August 23, 2013
It's a excellent hotel
Staff , clean and location
It's a good hotel , plus it nearby by main station passage gracia, plus night life

Joffrey L.
France
July 12, 2013
Great hotel and excellent location
Clean, location, staff
Stayed 2 nights in this hotel. Great location 2mins walk from Plaza Catalunya and easy access to transport. Most tourist attractions within walking distances. Staff was friendly and rooms were spacious and clean with fast wireless and wired internet. Only drama was the hotel charging me directly for the stay after I left while everything had been paid through agoda. Other than that everything was great.

Sanjeev N.
United States
March 25, 2013
City Center, simple, comfortable
City Center, simple, comfortable
Great, given an upgrade without asking for it. Location is great.

Dror W.
Israel
December 23, 2012
not a good experience
location
the location is good and rooms are clean BUT: 1. the facilities that are mentioned on the agoda page are not correct (no pool,no sauna, no functioning safebox and more...) 2. the hotel staff is not proffesional- not explaining the option of English channels on TV (there is an option, they just dont take a minute to explain you when you check in), not taking care of problems (not fixing an unlockable window)and the manager was rude, decrying and ignoring my complaints. At the end I stayed at a 4 stars hotel with no english channels on TV, no safebox in my room, a window that can not be locked and a very bad service. a waste of money, I believe that for this price, you should get much more.

Eli C.
United States
December 01, 2012
fine hotel at reasonable price
free high speed internet
I wanted to stay in the city center at a reasonable rate. The Cristal Palace was a good choice. The Internet access was very fast and free. I mention this because I later stayed at a five star hotel and paid a huge rate for bad Internet service. Also, I was pleased that my room was quiet. I heard from people staying at another hotel that their hotels were noisy. The price for the breakfast was reasonable. The only draw back was that the room was way too hot and the hotel could not cool it. The air conditioning works only in the summer.

Siew S.
Singapore
October 12, 2012
good service hotel!
location, room bath tub, everythin
Hotel is walkin distance to the train station. Walking distance to shopping area. Room was big. Toilet was big. Staff was friendly when we requested for hot water. Bad points was i was been charged at the hotel when i told them I had already paid using agoda. Now trying hard to get back my money!



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